Who we are:
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. This position works closely with multiple departments, the Master Data Coordinator maintains accurate customer and vendor data within JDE Enterprise One (JDE).
Visual Comfort Offers:
- Work-Life Balance: Monday – Friday, 8:00am – 4:30pm
- Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
- Paid Time Off: Generous vacation accrual and paid time off policies.
- Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
- Compensation: Competitive compensation plan
- Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
- Insurance: Company-provided life insurance and short-term disability coverage.
- Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
How success is defined:
- Create, revise, deactivate, and maintain customer and vendor master data in JDE with a high degree of accuracy.
- Maintain sales tax documentation and support sales tax modules and related third-party platforms, including Avalara.
- Research discrepancies and communicate with internal partners to obtain complete and accurate information before creating or updating records.
- Partner with Sales, Finance, Customer Experience, Credit & Collections, distribution centers, and other teams to maintain accurate customer and vendor information.
- Generate, review, and maintain weekly and monthly reporting related to master data.
- Coordinate with Information Technology department on system errors, updates, upgrades, testing, and issue resolution affecting master data.
- Maintain correct account relationships and structures within the JDE system.
- Review exception and discrepancy reports and complete required customer or vendor record corrections.
- Create and maintain standard operating procedures and related process documentation related to master data.
- Work effectively with others in a team environment to accomplish organizational goals and identify and resolve problems.
- Exhibit and adhere to the established Visual Comfort & Co. Values.
- Demonstrate commitment, dependability, punctuality, and adherence to the agreed-upon schedule while being present in the workplace to effectively collaborate and communicate with coworkers and teams.
What you will bring:
- Bachelor's degree in business administration, computer science, or a related field.
- 2+ years of full-time work experience in Credit & Collections, master data management, sales operations, or a related function.
- Experience with JDE or a comparable ERP platform preferred.
- Advanced Microsoft Excel skills, including pivot tables, VLOOKUP, and complex formulas.
- Proficiency with Microsoft Office tools
- Strong data-entry, research, and validation skills with exceptional attention to detail and accuracy.
- Excellent internal and external customer service, written communication, and verbal communication skills.
- Strong organizational, analytical, and time-management skills, with the ability to prioritize multiple deadlines and changing business needs.
- Ability to perform repetitive tasks accurately, follow established procedures, and work independently with minimal supervision.
- Ability to work effectively in a fast-paced, team-oriented environment and maintain a high level of integrity and personal accountability.
- Equivalent combinations of education, experience, and training that provide the required knowledge, skills, and abilities will be considered.
Compensation Range: $26.00 - $28.00 per hour
Compensation is based on individual factors, including skill set, relevant experience, and work location
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Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Skills Required
- Bachelor's degree in business administration, computer science, or a related field
- 2+ years of full-time experience in Credit & Collections, master data management, sales operations, or a related function
- Experience with JDE or a comparable ERP platform
- Advanced Microsoft Excel skills, including pivot tables, VLOOKUP, and complex formulas
- Proficiency with Microsoft Office tools
- Strong data-entry, research, validation, attention to detail, and accuracy skills
- Excellent internal and external customer service, written communication, and verbal communication skills
- Strong organizational, analytical, and time-management skills
- Ability to prioritize multiple deadlines and changing business needs
- Ability to perform repetitive tasks accurately, follow procedures, and work independently with minimal supervision
- Ability to work effectively in a fast-paced, team-oriented environment
- High level of integrity and personal accountability
- Authorization to work in the United States without employment-based immigration sponsorship
What We Do
Since 1987, Visual Comfort & Co. has been the premier resource for signature designer lighting. During the past three decades, we’ve been proud to work with extraordinary designers who are among the most influential tastemakers and brands of their times. Each one has brought their unique vision to the creation of beautiful lighting — and in the process, expanded the range of what we do and who we reach. Only authentic, natural materials are used to create artisanal finishes that give our products their custom character, bringing customers more decorative options to our broad range of styles. To ensure superior quality, we work with the finest craftsmen and factories from around the globe to ensure that our lighting is impeccable and lasting down to each detail, every single time. At Visual Comfort, our goal has always been to affirm the trust our customers experience in choosing great lighting. We continuously work to provide effortless and complete solutions for projects of any imagined scope and point of view. Our customers know they can find what they’re looking for, and this creates true comfort in their design process. Visual Comfort is seeking candidates to join our team in Accounting/Finance, IT and Customer Service. If you would like to be part of our growing team, please send your resume to [email protected].
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