Master Data Analyst

Unilabs is embarking on a multiyear group procurement transformation program, this program is based on organization, processes, and tooling changes, this includes the deployment of Procurement front end and backend to multiple business units.

You will assist the group business excellence manager in providing support and advice in the areas of functional design, implementation, and execution of the end-to-end process.

You will work closely with the other program workstreams (such like, finance, legal, compliance, IT…), countries and with the integrator of the chosen solution

• Ownership of P2P Master Data Request Processes

Responsible for designing, governing, and executing the processes related to P2P master data creation and updates across all countries, including:

• Vendor creation and vendor master updates (bank details, addresses, classifications, compliance data)
• Creation of stock and non-stock items (including attributes, units of measure, categories, lead times, etc.)
• Maintenance of items prices in Coupa and D365
• Requirements validation for all master data change requests (quality, completeness, compliance)
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• Monitor and Ensure Process Alignment Across Countries
• Maintain global consistency of P2P master data processes and naming conventions
• Ensure harmonized data standards across entities and business units
• Enforce adherence to governance rules, approval flows, and documentation
• Act as the central point of contact to ensure alignment between local procurement teams, finance, supply chain, and IT
• Identify process deviations and implement corrective actions
• Maintain and Update Master Data in D365 and Coupa
• Manage and update:
• Stock and non-stock item records
• Stock-items Trade agreements
• Stock-items Purchase agreements
• Coupa Items
• Ensure synchronization and data consistency between D365 and Coupa
• Monitor and support integration flows (e.g., suppliers, Purchase agreements)
• Data Quality, Governance, and Compliance
• Define and enforce master data governance rules, standards, and controls
• Run periodic data quality checks in both systems (duplicates, inconsistencies, missing attributes, inactive suppliers/items)
• Coordinate remediation activities with local teams
• Continuous Improvement and Documentation
• Develop and maintain SOPs, workflows, data dictionaries, and process guides
• Drive continuous improvement of P2P master data processes
• Identify system or process gaps and propose enhancements (in D365, Coupa, or integrations)
• Support functional configuration updates related to master data
• User Support, Training, and Change Management
• Provide training and guidance to procurement, finance, and supply chain teams on master data processes
• Support users with issues related to vendor creation, item creation, pricing, or catalogs
• Act as the bridge between business teams and IT for P2P master data topics

1. Post-Hypercare Support

1. Provide Country functional support on D365 and Coupa (incident analysis, resolution, help coordination with AMS or level 2 support team).
2. Identify and address recurring issues by eliminating root causes.
3. Maintain and update documentation (processes, user guides, etc.).
4. Facilitate vendor onboarding in the D365 PO Acknowledgement process.

2. Continuous Process Improvement

1. Implement KPIs to analyze:
1. Adoption of new systems and the "No PO, No Pay" policy (number of POs created, invoices without POs, etc.).
2. Performance of the S2P cycle (validation lead times, unmatched invoices, GRs done after invoicing, etc.).
2. Identify and implement process improvements based on these indicators, as well as user and vendor feedback.
3. Lead mini-projects for procurement process optimization and evolution.
4. Enable Procurement Managers to identify opportunities for rationalization, consolidation, and standardization of their product and supplier portfolios.
5. Coordinate the implementation of Punch-out catalogs.
6. Develop dashboards to monitor and measure procurement activities.

3. System Enhancements Management

1. Gather, formalize, and propose improvement solutions.
2. Collaborate with technical teams to size implementation efforts.
3. Prioritize the backlog by identifying high-value functionalities with the business.
4. Ensure delivery, testing, and documentation of system enhancements.
5. Monitor the Coupa/D365 roadmap to anticipate documentation needs and support adoption of new functionalities.

•You have a bachelor's degree or higher, or equal work experience.

• At least 5 years of work experience in a similar role.

• You have strong analytical and problem-solving skills.

• You have strong communication skills.

• You devise simple solutions to complex problems

• You are proficient in the use of ERP (SAP or MS Dynamics) and MS Office 365 (Outlook, PowerPoint) and have excellent skills of Excel (PowerBI e.g.,). Solid technical background to manage Api (like Postman…)

• You have strong process development skills.

• You are a team player.

• Languages: English.

• Languages: Any other European language like French, Spanish and/or German is a plus.

Soft skills

• You can effectively interact and communicate with people at all levels of the organization.

• Using your analytical skills, you can provide substantiated advice and assist your colleagues in making informed decisions.

• You are dynamic, with a hands-on mentality, analytical and willing to learn.

• You are interested in working with software or other tooling.

• You take initiative and can work independently with limited supervision.