Master Data Administrator

Posted 5 Days Ago
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Caerphilly, Gwent, Wales
1-3 Years Experience
Design • Manufacturing
The Role
The Master Data Administrator is responsible for maintaining global master data in various systems and supporting DS Smith sites worldwide. The role involves working with a case management system to validate, create, and maintain accurate master data, while also resolving customer queries within service level agreements. Administrators are expected to work flexible hours including up to three late shifts per month.
Summary Generated by Built In

Responsible for maintaining accurate global master data across a variety of systems.

What being a Master Data Administrator at DS Smith will involve…
Are you looking for an exciting and challenging administrator role with lots of opportunity to learn and develop? Are you a highly organised individual with strong administrative skills, meticulous attention to detail and a desire to provide great customer service to our global colleagues? 
You will be responsible for the day to day maintenance of the master data within various systems for DS Smith sites around the globe. Your key responsibility is to work from our case management system and inquisitively validate and accurately create and maintain the master data within a controlled environment, supporting the wider team with any ad-hoc duties as and when required.
Master Data Administrators are expected to support all DS Smith sites and resolve any customer queries within clearly defined service level agreements.
NB Our office is open from 8am - 6pm and working hours will be within these times. However, we support colleagues in the USA with master data activity and therefore there will be a requirement to work up to 3 late shifts per month (on a rota basis) from 3pm until 11pm UK time, however this shift will be worked from home.
We would also consider applications to work on a part-time basis.
 


What we would like our candidate to have…
The Essentials:

  • A great team ethic and to enjoy working in a successful highly respected team
  • Excellent communication and interpersonal skills
  • Proven ability to produce work of a high standard and able to demonstrate attention to detail at all times
  • Ability to prioritise and work flexibly in order to complete ad-hoc duties as and when required
  • Administration experience within a busy environment
  • Microsoft Office knowledge


The Desirables:

  • An ability to speak a second European language would be great but not essential
  • Experience using SAP


Benefits

  • Competitive salary
  • Discretionary bonus
  • 25 days holiday plus bank holidays
  • Pension scheme, life assurance and income protection
  • Annual cycle to work scheme
  • Sharesave scheme
  • Digital GP service
  • Employee Assistance Programme
  • Corporate Discounts


Location: Caerphilly - we operate on a hybrid basis

Top Skills

SAP
The Company
Atlanta, GA
12,147 Employees
On-site Workplace

What We Do

DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy.

Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization

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