Master Control Hub Operator

Posted 9 Days Ago
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The Street, Breckland, Norfolk, England
Senior level
Digital Media
The Role
As a Master Control Hub Operator with E.W. Scripps Company, you will manage and monitor multiple programming sources, ensure accuracy in program logs, solve technical issues, and coordinate with internal teams to maintain smooth operation during broadcasts. You will also execute disaster recovery procedures and conduct quality assurance checks.
Summary Generated by Built In

The E.W. Scripps Company is hiring for a Master Control Hub Operator. They will manage and monitor multiple programming sources and provide master control support for assigned television stations. 

WHAT YOU'LL DO:

  • Monitor several programming sources simultaneously, manage and switch sources for local television station programming, remotely from the Hub.

  • Monitor various levels and signals from multiple television sites.

  • Manage several live program logs and ensures accuracy.

  • Ensure the correct spots air during programming and note any discrepancies.

  • Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing to consider options with regard to programming as well as deciding when to escalate issues.

  • Make decisions and consult with internal customers regarding local transmitter parameters and operation.

  • Routinely collaborate with media prep technicians and traffic personnel to manage daily operation. Collaborate with other local news personnel as needed during breaking news situations.

  • Interact both verbally and in writing with internal Hub client stations in a manner that ensures all of our internal customers have a consistent experience. This includes sending alerts, responses to inquiries, collaboration on problem solving, documentation and/or resolution of issues.

  • Work with networks and live program providers, where required, to problem-solve issues.

  • Maintain current knowledge of and preparedness to execute disaster recovery procedures.

  • Perform quality assurance checks as required.

  • May require working overtime, holidays and weekends with short notice when necessary.

  • Other duties as assigned.

WHAT YOU'LL NEED:

  • Associates degree in related discipline or equivalent years of experience preferred

  • Generally, 5+ years of experience in related field preferred

WHAT YOU'LL BRING:

  • Ability to problem solve, and quickly take corrective action as necessary

  • High sense of responsibility and urgency regarding corrective action and customer service

  • Ability to work independently with minimal supervision

  • Composure: Demonstrated ability to multi-task in a fast, deadline-driven environment, and maintain calmness and accuracy of work 

  • Strong organization skills

  • Highly detail oriented

  • Quick mathematical skills, especially with regard to timekeeping

  • Working knowledge of video servers, routing processes and related equipment

  • Working knowledge of transmitter parameters and operations

  • Good communications skills, both verbal and written

  • Working knowledge of all functions and responsibilities of television master control

#LI-SM2

#LI-Onsite

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS' COMMITMENT TO EQUITY, DIVERSITY AND INCLUSION:
At Scripps, we are committed to a diverse and inclusive culture that reflects the communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. Scripps leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to equity, diversity and inclusion at scripps.com.

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

The Company
Cincinnati, OH
5,168 Employees
On-site Workplace

What We Do

Serves audiences and businesses through a growing portfolio of television, radio and digital media brands.

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As the nation’s fourth-largest local TV broadcaster, Scripps serves communities with quality, objective local journalism and operates a portfolio of 61 stations in 41 markets. The Scripps Networks reach nearly every American through the national news outlets Court TV and Newsy and popular entertainment brands ION, Bounce, Grit, Laff and Court TV Mystery. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”

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