Martech Integrations Engineer (SWE III)

Posted 2 Days Ago
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Hiring Remotely in Guadalajara, Jalisco, MEX
Remote or Hybrid
Senior level
Cloud • Information Technology • Security • Software
The Role
Own and support Marketo-Salesforce and other marketing technology integrations. Design, monitor, troubleshoot, and improve data flows, SaaS integrations, automated workflows, and production systems. Partner with Marketing Operations and business stakeholders, manage data quality, conduct root cause analysis, create documentation, and implement monitoring, alerting, automation, and long-term reliability improvements.
Summary Generated by Built In

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Overview: 

We are seeking a Software Engineer III to support and enhance our marketing technology ecosystem through the development, maintenance, and troubleshooting of critical integrations and business systems. This role serves as a key technical partner to Marketing Operations, owning the technical health of platforms such as Marketo, integrations with Salesforce, and other marketing technology solutions. 

The ideal candidate has experience building and supporting SaaS integrations, diagnosing complex system issues, and collaborating across technical and business teams. This engineer will serve as the primary technical resource for marketing technology integrations, ensuring business-critical workflows remain reliable, scalable, and well supported. 

Key Responsibilities: 

Marketing Technology & Integrations: 

  • Own the technical management and ongoing support of the Marketo-Salesforce integration, and various other marketing tools with enterprise applications.  

  • Design, implement, monitor, and maintain integrations between marketing, CRM, content, video and brand assets platform.  

  • Troubleshoot and resolve issues impacting marketing technology platforms, data flows, and automated processes. 

  • Serve as the primary engineering point of contact when marketing technology integrations or workflows fail. 

  • Partner with marketing operations and content marketing teams to improve system reliability, scalability, and operational efficiency. 

  • Support integrations with third-party SaaS platforms, including vendor-provided solutions and custom integrations. 

  • Develop monitoring, alerting, and documentation processes to improve supportability and operational excellence. 

  • Manage data synchronization and ensure data quality across connected systems. 

Cross-Functional Partnership: 

  • Build strong working relationships between Engineering and Marketing teams. 

  • Collaborate with business stakeholders to understand requirements and translate them into scalable technical solutions. 

  • Act as the internal technical expert for vendor-managed integrations and marketing technology platforms. 

  • Provide guidance and troubleshooting support during system upgrades, platform enhancements, and new technology implementations. 

Operational Excellence: 

  • Investigate and resolve production issues affecting marketing systems and integrations. 

  • Perform root cause analysis and implement long-term fixes for recurring issues. 

  • Create and maintain technical documentation for integrations, workflows, and system configurations. 

  • Identify opportunities to automate manual processes and improve platform performance. 

Required Qualifications: 
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience. 

  • 5+ years of experience supporting SaaS platforms, integrations, or enterprise business systems. 

  • Experience with Salesforce and Marketo administration, development, or integration support. 

  • Experience working with REST APIs, web services, and integration technologies. 

  • Strong troubleshooting and root cause analysis skills. 

  • Experience supporting production systems and business-critical workflows. 

  • Ability to work effectively with both technical and non-technical stakeholders. 

  • Strong written and verbal English communication skills, with the ability to clearly articulate technical concepts, architecture decisions, and project status to both technical and non-technical audiences. 

Preferred Qualifications: 
  • Experience supporting Marketo-Salesforce integrations. 

  • Experience with marketing technology platforms and marketing operations processes. 

  • Experience supporting Coupa integrations or other enterprise SaaS platforms. 

  • Familiarity with middleware, integration platforms, or iPaaS solutions. 

  • Experience with SQL, data mapping, and data synchronization processes. 

  • Knowledge of lead lifecycle management, campaign operations, and CRM processes. 

  • Experience working in Agile environments. 

#LI-DJ1 #LI-Hybrid

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

Skills Required

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience
  • 5+ years of experience supporting SaaS platforms, integrations, or enterprise business systems
  • Experience with Salesforce and Marketo administration, development, or integration support
  • Experience with REST APIs, web services, and integration technologies
  • Strong troubleshooting and root cause analysis skills
  • Experience supporting production systems and business-critical workflows
  • Ability to work effectively with technical and non-technical stakeholders
  • Strong written and verbal English communication skills
  • Experience supporting Marketo-Salesforce integrations
  • Experience with marketing technology platforms and marketing operations processes
  • Experience supporting Coupa integrations or other enterprise SaaS platforms
  • Familiarity with middleware, integration platforms, or iPaaS solutions
  • Experience with SQL, data mapping, and data synchronization processes
  • Knowledge of lead lifecycle management, campaign operations, and CRM processes
  • Experience working in Agile environments

F5 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about F5 and has not been reviewed or approved by F5.

  • Equity Value & Accessibility Equity grants and an employee stock purchase plan are positioned as meaningful parts of total compensation, with RSUs and a discount ESPP commonly included. Pay packages for many technical roles are considered competitive when equity is taken into account.
  • Leave & Time Off Breadth Paid vacation that increases with tenure, sick time, paid holidays, and paid family leave are prominently featured. Additional programs like volunteer time and periodic wellness long weekends are highlighted as part of the time-off ecosystem.
  • Inclusive Benefits Coverage Health plans include travel support for specific care (such as reproductive and gender‑affirming services) and mental health resources, alongside comprehensive medical, dental, and vision coverage. These elements are presented as part of a broad, inclusive approach to healthcare.

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The Company
HQ: Seattle, WA
5,847 Employees

What We Do

F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device. F5 (NASDAQ: FFIV) powers applications from development through their entire life cycle, across any multi-cloud environment, so our customers – enterprise businesses, service providers, governments, and consumer brands—can deliver differentiated, high-performing, and secure digital experiences.

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