As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
Key Functions / Responsibilities
• Support processing and settlement of Global Market products
• Products cover FXMM, Derivatives, Securities and OTC deals.
• Ensure settlement adheres to the cut off time in a timely and risk-free manner while delivering quality service to internal and external stakeholders.
• Execute tasks accurately, timely and in accordance with the operating procedures.
• Handle queries to/from stakeholders and clients.
• Ensuring controls and completeness checking for payments processed for the day.
• Constantly identify areas to improve processes and straight through processing (STP) opportunities to continue to deliver improved processes with consistent quality.
• Participate in user acceptance testing, system implementation, process improvement and business-driven initiatives.
• Ensure strict compliance in all external and internal dealings with customers and controls are in place & implemented to mitigate operational risk.
• Adherence to internal operations policies and regulatory compliance.
• Support business units and draw up new processes for new products to be launched from operational perspectives.
• Support teamwork and cross-learning within the department.
Customer Service
Liaise and work closely with relevant stakeholders to ensure SLA/SLI requirements are met and that daily operational issues are promptly resolved.
Quality Initiatives
Identify areas to improve processes and straight through processing (STP) opportunities to continue to deliver improved processes with consistent quality.
Maintain high-quality work standards by ensuring zero defects and minimizing rework
- Degree or equivalent - Possess at least 2 years of relevant experience, preferably with exposure to Treasury products. Fresh graduates with strong interest and willingness to learn are also welcome to apply.
- Proficient in the use of Microsoft Office applications, particularly with good Excel skills.
- Ability to work in a fast-paced environment with good time management, independently and under pressure and able to handle extreme stress.
- Ability to handle complications and manage complicated situations effectively.
- Self-motivated and able to work as a team.
- Possess positive attitude and willingness to learn.
- Innovative mindset and constantly on the lookout to improve efficiency.
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Skills Required
- Degree or equivalent
- At least 2 years of relevant experience
- Exposure to Treasury products
- Fresh graduates with strong interest and willingness to learn
- Proficient in Microsoft Office applications
- Good Excel skills
- Ability to work in a fast-paced environment, manage time, and work under pressure
- Ability to handle complicated situations and extreme stress
- Self-motivated and able to work as a team
- Positive attitude and willingness to learn
- Innovative mindset and focus on improving efficiency
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
