Markets Data Management Associate

Posted Yesterday
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Chennai, Tamil Nadu, IND
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
As a Markets Data Management Associate, you'll supervise a team handling customer lifecycle management, optimize processes, and maintain service standards.
Summary Generated by Built In

Join us as a Markets Data Management Associate

  • If you have a background of working in the financial services industry alongside excellent leadership skills, this could be the ideal role for you
  • You’ll make sure that your team fully understand their role in the customer in-life cycle management
  • Hone your stakeholder management and influencing skills in a role where you’ll be able to build your network and gain exposure for your work
  • We're offering this role at associate level
What you'll do

As a Markets Data Management Associate, you’ll be supervising a team who facilitate reference data requests, on-boarding, off-boarding and the in-life cycle events of our customers. In order to inspire and educate your team, you’ll seek out opportunities to engage with new and existing functions and learn new skills.

We’ll look to you to maintain an in-depth understanding of the end-to-end customer lifecycle to identify opportunities for optimisation and to provide an excellent customer experience.

You’ll also be:

  • Analysing and interpreting the volume trend and pattern to support management in making the right decisions
  • Monitoring and managing service standards through performance metrics and meetings with our business partners
  • Recognising and validating continuous improvements ideas, guiding the team when implementing these to drive business success
The skills you'll need

You’ll have previous experience of leading and motivating teams, alongside the ability to build, maintain and enhance relationships at all levels. We’ll expect you to have the ability to analyse and diagnose issues, alongside experience of delivering long term plans and large scale projects.

You’ll also need:

  • Extensive experience in the financial services industry
  • A background of working in a rapidly evolving and changing environment with minimum line management
  • A track record of implementing process improvements and creating robust operational risk control frameworks
  • The ability to create a culture that will drive productivity and ensure quality and change management
  • Excellent communication and interpersonal skills, with experience of influencing others and winning support

Hours

45

Job Posting Closing Date:

27/03/2026

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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