The Associate Director, Business Systems Analysis performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Associate Director, Business Systems Analysis requires a solid understanding of how organization capabilities interrelate across departments.
The Associate Director, Business Systems Analysis formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Decisions are typically related to identifying and resolving complex technical and operational problems within departments and could lead multiple managers or highly specialized professional associates.
The Associate Director will own the following responsibilities:
Collaborate across teams to ensure requirements meet the underlying and long-term needs of the stakeholders
Constant communication and follow up from initial discovery through completion of agile features
Prioritize large volume and large bodies of work with competing timelines
Delegation of work, ensuring even-loaded capacity across associates on the team
Appropriately escalate as needed to resolve issues and support deadlines
Communicate with lower and upper-level associates (up to VP level)
Communicate and create strong partnerships with IT development team
Identify and communicate the value of the work requested and the outcomes once work is completed
Identify and implement efficiency improvement/automation opportunities
Manage data governance processes for the team and act as Chair to the organization's Data Governance Committee
Lead a team of highly specialized associates focused on data (analysis, management, governance, sharing, issue resolution)
Use your skills to make an impact
Required Qualifications
Soft Skills
Cross-functional Collaboration - Ability to work across business units, IT, compliance, etc.
Strategic Planning - Defining value of data initiatives and aligning them with organizational goals
Change Management - Lead through shifts in data initiatives, technology initiatives, and organizational strategies impacting the team
Communication - Ability to translate complex data topics into business language and planning, relentless follow up to ensure dependencies are being addressed and initiative timelines are being met, communicate data changes to our many data consumers as part of change management, escalate early and often to ensure timelines are being met, ability to communicate at all levels (including with senior leadership), leader level presentation skills
Team Leadership & Development - Must have at least 2 years of leadership experience with direct reports. Mentoring and coaching a data-minded team, leading them through change, and clearly aligning their work to organizational strategies.
Detail Oriented Mindset - Ability to manage and organize multiple deliverables along with maintaining standards for data integrity and governance
Prioritization - Proven ability to prioritize and organize high volume and large bodies of work to meet deadlines while delivering quality services/products
Curious - Curious mind with ability to dig into complex processes, identifying any opportunity to simplify or automate. Work and learn together creating the best solutions for the people we serve
Caring - Create an environment where people feel valued, respected, and are treated with kindness
Committed - Deliver commitments with excellence to the people we serve, elevate our agility to meet people's needs and sustain our growth
Technical Skills
At least 2 years of experience in data management or data modeling for report development
At least 2 years of experience with Power Automate, Power Apps, and Power BI
At least 2 years of experience implementing and adhering to data governance policies and processes
Preferred Qualifications
Hands-on experience with Azure Cloud and Snowflake Cloud solutions/tools
Snowflake SNOWPRO certification
Bachelor's Degree related to Business Administration, Information Systems, Data Science, Data Management, Finance, Economics, or related field
Additional Information
Requires some nights and weekends to support production turns or any major issues/incidents
Work-At-Home Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
-
Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
-
Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
-
Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
Similar Jobs
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
