Marketplaces Manager

📱 About Us 

We are Mous. People deserve tech and lifestyle products that are fit for purpose, perform as promised and allow them to be their best. So we are building the go-to brand refreshingly focused on product so people can have just that. We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to making the best products possible. Over the past ten years we have flipped the tech accessory market on its head, raising the standards and people's expectations. We've made cases that can protect phones dropped from cranes, engineered magnetic accessory ecosystems before MagSafe even launched, partnered with Google to make super thin cases, developed impact materials and waterproof constructions to make backpacks that confidently protect laptops and we're only just getting started! 

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👨‍💻 About the Role 

We're excited to announce an opportunity for a Marketplaces Manager to be a part of our expanding team in Pakistan! As we continue to grow both steadily and swiftly, we have an exciting vision for our Marketplace channels and are looking for someone to help us push our Amazon growth to even higher levels. For these ventures, we require an enthusiastic individual who has a track record of growing sales and brand awareness on Amazon. This role takes broad ownership of Amazon stores, so requires someone skilled in setting up, optimizing and analysing PPC campaigns, doing keyword research and listing optimizations. We have a talented (and ambitious!) Product Development team, so experience launching new products to market and managing them through their product life cycle is valuable. Overall, we hope to find someone who is truly passionate and curious about all things Amazon.

Please note that this role will be situated at our office in Lahore (Upper Mall), working on-site from Monday-Thursday, with Friday being an optional WFH day. The normal working hours will be 10am - 7pm PKT.

👋 About You 

As Marketplaces Manager you will report to Richard Kessell (our Head of Data, Marketplaces & Commercial Strategy) and be accountable for the success of multiple Amazon stores. You will work closely with and provide support to our Senior Marketplaces Manager, Jana Sitjuk, together delivering our ambitious growth plan for Marketplace channels. We have had huge successes in this area recently and we are looking for someone to understand the drivers of this success and apply these to our full product offering, maintaining and optimizing our stores around the world. This is an excellent opportunity for someone eager to contribute to a fast-paced environment, work closely with Senior Leadership, and play a crucial role in driving our projects to successful completion with precision and efficiency.

🔑 Key Responsibilities

• Grow sales and brand awareness on Amazon Seller Cental.
• Set up, analyse and optimise both PPC Campaigns and listings.
• Liaise with our in-house video and designs teams regularly to produce content for ads, new products and optimising listings.
• Work closely with the Operations team to ensure strong availability and timely launches for new products.

🤓 Skill Requirements

• 3+ years experience with a DTC brand, e-commerce aggregator, consultancy, or start-up. 
• A strong record of growing sales and brand awareness within e-commerce. 
• Experienced on the Amazon Seller Central platform in managing stock, PPC campaigns and listings. 
• Familiarity with Amazon analytics tools(e.g. Helium, JungleScout, etc.)
• A 2:1 degree or higher under your belt (although this isn't a prerequisite). 
• Strong problem solver – never afraid to get stuck into the detail to uncover insights. 
• A good commercial understanding with the ability to value and prioritise work ruthlessly. 
• Proven analytical and Excel skills to understand and push performance, ideally with exposure to AB testing. 
• Agile and action biased, embrace uncertainty with the tenacity to see things through to the end.
• Open to new ways of doing things, understanding Amazon best practice but always challenging how we can do better. 

 

As an inclusive employer, we would encourage you to apply even if you do not strictly meet all the above criteria. 

 

We’re not asking for the world (we promise!), but here are some nice to haves: 

• Solid grasp of commercial tactics; such as pricing strategies and growth hacking 
• Experience launching Amazon stores in Asia and South America 

💡 Soft Skills

• Effective communication skills and self-motivation. 
• Fluent in English both verbal and written communication. 
• Strong teamwork and collaboration skills.

🎉 About Our Offer

Here’s a summary of the benefits of working at Mous:

• Competitive Compensation: We offer a competitive starting salary that reflects your experience and the value you bring to Mous. We also provide additional benefits for our Pakistan team, which will be discussed in more detail at the contract stage.

• Dynamic Work Culture: Mous has fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment. Here, innovation thrives, and teamwork is paramount.

• Growth and Development Opportunities: At Mous, we encourage you to dream big, work diligently, and actively make things happen. We support radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.

• Professional Development Perks: Professional growth is a priority at Mous. We run regular 'Mousterclasses' where teams share their expertise across the business.

• Seamless Remote Collaboration: Working with Mous means you're an integral part of the team, no matter where in the world you are. We've streamlined communication between our global teams for efficient collaboration, ensuring you're a key participant in weekly company-wide meetings and virtual social activities (Pictionary, anyone?!).

• Long-Term Benefits: Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service, as a token of our appreciation for your dedication.

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.