As an Operations Manager on the Uber Eats team in Brussels, you will own the real-time health, efficiency, and operational balance of our delivery network across Belgium. You will use data to monitor, model, and optimize the interplay between market demand, merchant availability, dispatch efficiency, and delivery reliability. Reporting to the Head of Courier & Marketplace Operations, this role requires strong analytical skills, quantitative modeling, and direct operational execution to maximize market growth.
What You’ll Do- Marketplace Optimization: Monitor and tune core marketplace levers to maximize conversion and throughput across Belgian cities.
- Defect & SLA Management: Track and reduce marketplace defect rates by conducting root-cause analyses and implementing structural and scalable fixes.
- Data & SQL Analytics: Write SQL queries and construct data models to isolate network imbalances, track dynamic fee performance, and evaluate market efficiency.
- Product Rollouts & Experiments: Deploy regional and global marketplace product features and run localized A/B tests to measure impact.
- Commercial & Growth Alignment: Coordinate with local account management and marketing teams to prepare marketplace levers for various planned actions and exogenous factors.
- Experience: 2–4 years in business analytics, operations management, strategy consulting, or a tech scale-up environment.
- Technical Skills:
- Advanced SQL proficiency; experience with AI models is a plus
- Advanced Excel / Google Sheets quantitative modeling skills.
- Structured Problem-Solving: Ability to break down multi-variable network mechanics into clear, data-driven action plans.
- Language Skills: Fluent in English and either French or Dutch (written and spoken).
- Execution Focus: Strong bias for action with a track record of driving data-backed projects from initial query to local implementation.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 2–4 years of experience in business analytics, operations management, strategy consulting, or a technology scale-up environment
- Advanced SQL proficiency
- Advanced quantitative modeling skills in Excel or Google Sheets
- Structured, data-driven problem-solving ability
- Fluency in English and either French or Dutch, written and spoken
- Track record of driving data-backed projects from initial analysis through local implementation
- Experience with AI models
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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