Position Location

Irving, TX / Remote

Company Overview

Do you want to be part of a cutting edge, innovative digital organization for a rapidly growing, $2 billion dollar company?

Welcome to Neighborly, a global franchisor of industry-leading consumer home service brands. As we embark on our digital transformation, we are expanding our North American digital team in the Dallas Metroplex. We are looking for highly qualified, data-driven digital marketers to drive awareness and incremental revenue for the Neighborly brand, and our 16 North American home service brands. We are also looking for innovative digital product leaders to drive the development and continual optimization of our digital products, focused on providing exceptional, frictionless experiences for our customers. Neighborly' s aspiration is to be as loved and needed for providing home services as Amazon is for delivering products. Come join us and get in on the ground floor as we take Neighborly to the next level in digital marketing.

Position Overview:

The Social Media Specialist contributes to the creative strategy and performs the execution of organic (non-paid) Social Media for multiple Neighborly brands, in partnership with the Social Media Manager, other Social Media team members, brand managers, other internal stakeholders and external vendor partners.

Primary Responsibilities:

• Assist the Social Media Manager, other Social Media team members, Brand Managers, PR/Communication Team, and vendor partners in defining organic Social Media content and handling program execution for multiple brands/digital properties, to drive customer engagement and business growth.
• Contribute to editorial content calendars and social media posting schedules for blogs and other content marketing assets (i.e. social media posts, infographics, image treatments, videos, whitepapers, etc.) on platforms including but not limited to Facebook, Twitter, Instagram, YouTube and LinkedIn.
• Write/create unique, engaging, and accurate content aligned with brand and business standards.
• Execute social media posting on platforms including but not limited to Facebook, Instagram, Twitter, YouTube and LinkedIn.
• Monitor results of social media marketing efforts and assist in gathering performance metrics and insights.
• Monitor customer engagement and participate through listening, responding, asking questions and engaging in conversations with various audiences when needed.
• Stay informed of broader content marketing initiatives, in order to coordinate with social media strategy.
• Support the execution of special campaigns including social media promotions and contests.
• Help to inform and educate stakeholder teams on social media strategy, activities, and industry trends.
• Travel for regional and national meetings, conferences and trade shows; Help to prepare and present social media information in meetings and conferences as needed.
• Perform other projects and duties as assigned.

Education & Experience:

Education: 4-year undergraduate degree required

Experience:

• 1-2 years of social media experience, including Facebook, Instagram, Twitter, YouTube and LinkedIn.
• Proficiency with social media analytics platforms and Google Analytics
• Proficiency with Excel, PowerPoint and other MS Office tools

Physical Requirements:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The Associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.