JPMorgan Chase
Hybrid

Marketing Sr. Associate, Global SMB Marketing

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Job Description Overview:
The Chase Payment Solutions Marketing Delivery Team is responsible for developing, executing, and managing multiple marketing programs/campaigns to support key Chase Payment Solutions initiatives across multiple channels. Programs include acquisition, awareness campaigns, product launch marketing, segment marketing and branch promotional marketing and more.
Role/Responsibilities

  • Manage, coordinate and collaborate with strategy partners on Acquisition campaigns.
  • Manage internal agency relationships and creative versions (by program)
  • Ensure a strong control environment and serve as the second set of eyes on final creative and other executional aspects for campaign management.
  • Deliver campaigns and other programs:
    • Manage campaigns (digital, print, awareness and offer-based) to ensure initiatives are on-strategy, on time and within budget parameters
    • Assist with optimizing direct response marketing campaigns to improve results, create efficiencies and reduce costs
    • Collaborate with marketing managers to identify opportunities, efficiencies, campaign strategy and the framework for measurement and reporting
    • Ensure a strong focus on end-to-end customer experience, delivering exceptional customer experience overall, while also ensuring all the details of the experience are flawlessly executed
    • Manage multi-channel execution (from concept development to delivery) including working across multi-functional teams, such as:
      • Product and Marketing Strategy team
      • Segment and branch partners
      • Agencies for creative development and execution
      • Legal and Compliance for approval of all marketing content


Qualifications

  • Proven track record in direct (print), email and/or digital marketing (6+ years of experience is required)
  • Knowledge in Digital marketing such as: owned, earned and paid channels - Strong executional knowledge of social, paid display, email, and website creative
  • Experience in a fast-paced environment, with strong skills in multi-tasking and prioritization
  • Ability to think strategically, but willingness to \"roll up your sleeves\" and manage the details of marketing project execution
  • High energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
  • Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
  • Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
  • Excellent written and oral communication skills


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Wholesale Payments Product Delivery organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development
Tuition reimbursement

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