Employer Brand Manager, Recruitment Marketing

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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  


We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.


You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields


We’re looking for a seasoned marketing professional who will lead our global recruitment marketing efforts on the Employer Brand team. This person will develop omni-channel campaigns to create awareness and interest for LivePerson as an employer. They will build and execute marketing strategies and implement targeted campaigns across a variety of channels including social, digital, direct, and events. Responsibilities to include:

  • Manage omni-channel marketing plans that identify LivePerson as a place of choice for top talent around the globe.
  • Work closely with Talent Acquisition and business stakeholders from various organizations to understand their hiring challenges, strategize and define marketing plans, and then execute globally. 
  • Manage social media platforms, objectives, and content to build a best-in-class strategy, in partnership with the marketing and communications teams. Manage recruiting social media channels including ongoing maintenance and engagement of content.
  • Work closely with recruiters to identify needs and build resources to support their targeting and relationship management techniques.
  • Lead LivePerson career website and job board content strategy, regularly introducing new content to keep sites fresh and engaging.
  • Define and facilitate the production of content (written, visual & video) with creative agencies or internal creative agency to help us achieve our employer brand, talent acquisition, and diversity and inclusion goals.
  • Lead effort to incorporate diversity and inclusion messaging and representation in all materials. 
  • Oversee the employer brand analytics and reporting of talent campaigns; identify trends, insights and opportunities.
  • Work with Employer Brand Communications manager on recruitment and employer-of-choice related press opportunities and employer rankings.
  • Collaborate with Employer Brand Employee Experience Manager on translating recruiting campaigns and employer branding for internal use.


Your qualifications are: 

  • 8+ years experience in marketing with a focus on campaign development and execution.
  • Bachelor’s degree or equivalent work experience.
  • Ability to thrive in a dynamic, fast-paced, environment.
  • Exceptional communication skills, both written and verbal.
  • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment.
  • Organization and time management skills, rigor, attention to detail a must.
  • Collaboration comes naturally as does bringing a great attitude to work each day.
  • Experience developing global campaigns preferred.
  • Recruitment Marketing experience a plus.

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote 

More Information on LivePerson
LivePerson operates in the Conversational AI industry. LivePerson was founded in 1995. It has 1000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Pair programming. To see all 7 open jobs at LivePerson, click here.
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