Director of Retail Marketing at Afterpay

| San Francisco, CA
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Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded five years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

The Opportunity 
We’re looking for a Director of Retail Marketing to drive innovation in our marketing strategies and implementation across all retail formats, including mall partnerships. The successful candidate will be responsible for goal growing awareness and usage of Afterpay’s in-store offering and, ultimately, drive revenue and customer growth. As a key member of the Retail Marketing team, this person reports to the VP, Retail Marketing NA & EMEA, and will work cross-functionally to develop & execute initiatives to support Omni Channel customer engagement across all retail footprints.

The ideal candidate has outstanding strategic, creative, communication and leadership skills, with proven success working within fast-growing organizations and has extensive experience in driving in-store and ROI positive marketing campaigns. 

Responsibilities
We are much more than our job descriptions, but here’s where you will begin….

Drive in-store innovation across all retailer categories/formats with a goal to drive in-store customers and increase value.
Lead development of the retail customer journeys and establish a POV on the most effective strategies and a plan to implement. Create a messaging framework and strategy that raises brand awareness and moves customers through the purchase funnel.
In close partnership with internal teams; concept, design, recommend and create product innovation that drives value and experience for merchants and customers.
Develop 360 marketing strategies with a keen understanding of the customer experience and overall brand, product and strategic goals.
Drive shopping center partnerships from strategy to execution. Be the expert on our opportunities while creating campaigns, programs and initiatives to maximize investment and drive a world-class customer and partner experience. Develop, lead and execute a strategy for the most productive use of in-mall experience and media. Establish and drive metrics to evaluate initiatives and opportunities.

Who are you? (Qualifications) 
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.

10+ years retail marketing experience (focus on in-store environments preferred) 
Significant experience in high-growth consumer-facing or retail-centric environments 
Highly collaborative, globally minded with an extremely high level of customer focus and cultural sensitivity
Significant experience managing strategic third party partnerships
Proven success in delivering results in a fast-paced and dynamic business environment
High attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously
Excellent leadership skills with experience managing a team of at least 5 people
Ability to travel up 20% of the time

How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan. 

We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents. 

We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.

How to Apply: We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!

Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.

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