JPMorgan Chase
Wilmington, NC

CCB-Marketing Business Systems Analyst - Email Build team at JPMorgan Chase (Wilmington, NC)

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Job Description Specific Responsibilities Include:
  • Meeting with your stakeholders within the department and internal/external agencies, this role will assist in the gathering of requirements, providing analysis of the path forward - and develop and execute against those final requirements.
  • Working with those stakeholders - you will build out the email campaigns - from start to finish - on the deployment platforms - deploying these marketing and servicing emails to our customers according to schedule.
  • Troubleshoot rendering issues with the HTML when the campaign moves into the build phase - identify issues and work on a resolution.
  • Utilizing the self-serve platforms, segment customer lists on per campaign basis based on the specified requirements.
  • Conduct day-to-day activities with other departments and business counterparts within Marketing, List Management and other stakeholder groups to execute and implement email campaigns.
  • Share the responsibility of performing QC on the team's work in a timely fashion.
  • Adhere to and promote our existing quality controls.

  • 4 year college degree, preferably in Information Systems, Business, Marketing or related-field.
  • 2-3 years practical experience with HTML and CSS - experience in creating HTML emails is preferred.
  • Basic understanding of PHP and JavaScript.
  • Familiarity with both QA and QC in a digital / development environment.
  • Previous experience in a self-serve model for deploying email campaigns is preferred. Candidates with experience on Epsilon and / or Acxiom platforms will be prioritized over the rest of the field.
  • Familiarity with Email Delivery and Campaign Management.
  • Proven ability to take initiative and influence others - achieving results in a matrix organization.
  • Strong interpersonal skills and an ability to build collaborative relationships.
  • Good written and verbal communications skills.
  • Good time management skills.
  • Good listening skills.
  • Detail-oriented, with the ability to multi-task and prioritize based on changing requirements.
Self-starter with a strong initiative .
About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through, the mobile app, and paid media channels based on what is best for the customer.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

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