Job Description The Owned Media team is seeking to expand our team with a talented, data-driven marketing individual focused driving improved channel performance for our owned media placements on Chase.com and in the Chase Mobile App. This is a highly visible role with significant interaction with cross-functional teams across the firm. This individual must be customer obsessed, proficient at driving and influencing change, and relentlessly drive value for our customers and the firm.
Core Responsibilities
The Owned Media Strategy and Optimization Associate:

• Assist in partnering with multiple lines of businesses to understand business priorities, support product launches and drive revenue growth
• Assist in channel optimization and performance management
• Help drive improvement of customer experiences, increase interactions and convert traffic into new customers
• Drive, understand, help communicate prioritization decisions in channel strategy forums across teams including regular updating of benchmarks and thresholds

• Continuously drive improvements through strategy and optimization of ecosystem using data to make regular and insightful recommendations
• Partner with Ad Operations and Analytics and Digital teams to understand end-to-end digital ecosystem and performance
• Lead various process and reporting meetings to ensure transparency of decision making
• Help to standardize and improve tracking and measurement
• Be a customer advocate - restlessly champion consistent and seamless user experiences across all assets and channels

Qualifications

• 3+ years of marketing, finance or analytical experience with expertise in digital conversion strategies and innovation, within mobile and web channels
• Experience within data management tools such as Tablaeu
• Excels at managing multiple initiatives simultaneously within tight deadlines
• Analytical, problem solving and planning skills and comfortable using them to have data driven conversations
• Develops strong partnerships; recognized as a team player and works well collaboratively
• High ene rgy, solutions oriented individual with the ab ility to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
• Strong relationship development skills; able to balance working with a large group of marketers and teams
• Analytical mindset to take data, distill and use to drive current and future strategies
• Excellent written and oral communication skill and highly proficient in Microsoft Suite (Excel, PowerPoint, Word)

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.