Marketing Technology & Platforms Manager

About Us

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SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.

SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit www.suse.com.

Job Description

Join SUSE's growing Marketing Operations team as the Marketing Technology & Platforms Manager. In this role you will be responsible for the operational management, optimisation, and integration of SUSE’s global marketing technology ecosystem.

Reporting to the Director of Marketing Operations, this role ensures that marketing platforms are reliable, scalable, and effectively enable campaign execution, customer engagement, and performance reporting across regions.

You will work closely with Marketing stakeholders, Sales Operations, Revenue Operations, and IT teams to improve system adoption, data quality, and marketing execution efficiency. The role plays a key part in accelerating the onboarding and enablement of new tools while ensuring appropriate governance, compliance, and security standards are maintained.

The position is critical to ensuring that SUSE’s marketing technology investments deliver measurable business value and support predictable pipeline growth.

Marketing Technology Operations & Administration

• Own day-to-day administration and performance of core marketing platforms, including marketing automation, CRM integrations, campaign tools, and analytics environments

• Monitor platform health, system uptime, and data flows across integrated applications

• Lead troubleshooting and resolution of system and integration issues impacting campaign execution or reporting

Platform Integration & Data Flow Management

• Manage and optimise integrations between marketing systems, Salesforce, analytics platforms, and data environments

• Ensure accurate and timely data synchronisation to support reporting, lead management, and customer lifecycle visibility

• Partner with IT and data teams to support scalable and secure architecture standards

Tool Onboarding, Enablement & Change Management

• Lead the structured onboarding and deployment of new marketing technologies and enhancements

• Coordinate testing, release management, and user acceptance processes

• Drive adoption through training, documentation, and stakeholder enablement programmes

Governance, Compliance & Risk Management

• Work with IT, Legal, and Data Governance teams to ensure marketing platforms comply with global data privacy, security, and regulatory requirements

• Support implementation of governance frameworks that balance speed of execution with appropriate controls

• Help remove operational barriers that slow the deployment of new tools and capabilities
   

Vendor Management & Technology Investment Support

• Manage vendor relationships, licensing models, and platform utilisation

• Support budgeting processes and identify opportunities to improve return on marketing technology investment

• Contribute insights to longer-term MarTech roadmap planning

Sales & Revenue Operations Alignment

• Collaborate with Sales Operations and Revenue Operations teams to align lead management processes, system workflows, and reporting structures

• Support initiatives that improve visibility of marketing’s impact on pipeline generation and revenue performance

Continuous Improvement & Automation

• Identify opportunities to streamline campaign operations through automation and process optimisation

• Support implementation of AI-enabled workflows and advanced platform capabilities where appropriate

• Drive initiatives that reduce manual effort and improve operational scalability

Experience & Skills

• 8–12 years’ experience in Marketing Technology, Marketing Operations, Revenue Operations, or related roles in a SaaS enviorement.

• Strong hands-on experience with marketing automation platforms (preferably Marketo), CRM systems (Salesforce), and analytics/reporting tools

• Proven track record managing complex system integrations and supporting global marketing teams

• Experience working in partnership with IT, data, and security stakeholders in enterprise environments

• Strong understanding of lead management processes, campaign operations, and marketing performance measurement

• Ability to translate technical platform capabilities into practical business outcomes

• Experience supporting technology implementations, migrations, or optimisation initiatives

Core Competencies:

• Strategic Thinking & Business Acumen: Connects technical data architecture directly to 3-year revenue goals; understands the macro-economic value of "Data Gravity."

• Analytical Reasoning: Expert at building complex feedback loops; uses data to solve high-stakes "friction" problems across the sales funnel.

• Executing: Drives systemic efficiency in the data pipeline; ensures 100% data integrity and availability for the global marketing engine.

• Self-Awareness: Models the SUSE values of Choice, Innovation, Trust, and Community in every architectural decision.

• Developing People: Shares technical expertise across the marketing organization, teaching others how to use AI signals to improve their own campaigns.

Success Measures:

• Reliability and performance of marketing platforms

• Improvement in campaign execution efficiency and speed-to-market

• Data accuracy and integration stability across systems

• Adoption and effective use of marketing technology by global teams

• Contribution to cost optimisation and technology ROI

• Reduction in manual reporting and operational workload

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

• Innovation

• Trust

• Community