As a Marketing Representative, you’ll provide exceptional guest service while promoting the Caesars Rewards program, assisting guests with account management, and sharing exciting promotions and property amenities.
ResponsibilitiesCapability to answer a variety of questions regarding Grand Victoria Casino and services.
Efficiently enroll new members into the Caesars Rewards program.
Accurately input player information into the Casino Management System.
Correctly answer all questions related to direct mail programs and mail delivery, seeking out clarification from management, as needed.
Adheres to all Caesars Rewards policies and procedures as outlined in various program related manuals.
Responsible for the execution of all aspects of the Caesars Rewards program.
Assist with the execution of promotions and events.
Execute promotions by registering guests or assigning prizes.
Assist in promoting special events, promotions, entertainment and VIP parties.
Assign prizes to winning guests from a promotion or event.
Perform special projects assigned by Marketing Supervisor.
Ensure all team members have accurate information for the week on promotions and events happening to provide flawless service to our guests.
Perform other duties that may be assigned.
- Must be 21 years of age or older
- High School Diploma/GED preferred.
- One-year face-to-face customer service experience is required.
Ability to sit and/or stand entire shift.
- Ability to lift, carry and manipulate supplies weighing up to 40 pounds.
- Requires bending and/or reaching from floor level to approximately 6 feet in height.
- Requires normal vision and hearing range, eye/hand coordination and ability to distinguish letters and symbols, proficient with working regular office equipment (computer, telephone, radio, and copy machine); excellent customer service skills and have a professional demeanor.
- Ability to communicate directly, telephonically, and electronically with co-workers, guests, general public, management both verbally and in writing.
- Understand and comply with all policies and procedures, job description, and all other instructions.
- Work is performed in Caesars Rewards, Promotions or Laurel Lounge, and/or an office environment.
- Requires regular face-to-face interaction with guests and co-workers, as well as interactions over the phone.
- Ability to tolerate varying conditions of temperature, noise levels; illumination and air quality.
- Must always present a professional appearance and demeanor
Salary Range: $17 - $17.50 per hour (Depending on experience)
Benefits: Full Time
Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
Skills Required
- Must be 21 years of age or older
- High School Diploma or GED
- One year face-to-face customer service experience
- Ability to sit and/or stand entire shift
- Ability to lift, carry and manipulate supplies up to 40 pounds
- Ability to bend and reach from floor level to approximately 6 feet
- Normal vision and hearing range, eye/hand coordination, ability to distinguish letters and symbols
- Proficiency with regular office equipment (computer, telephone, radio, copy machine)
- Excellent customer service skills and professional demeanor
- Ability to communicate verbally and in writing with guests, co-workers, and management
- Understand and comply with all policies, procedures, and job instructions
- Ability to tolerate varying temperature, noise, illumination and air quality conditions
- Present a professional appearance and demeanor at all times
Caesars Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caesars Entertainment, Inc. and has not been reviewed or approved by Caesars Entertainment, Inc..
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Healthcare Strength — Multiple medical tiers with dental and vision, company‑paid basic life and disability, an EAP, and convenient onsite and virtual care are highlighted; onsite healthcare centers offer primary/urgent care for enrolled members with minimal wait times and cost. Wellness incentives and low‑cost options in some vision tiers further support accessibility.
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Wellbeing & Lifestyle Benefits — The All‑In On Education program provides tuition assistance, low‑ to no‑cost degree options through partners, student‑loan repayment, 529 support, and dependent scholarships. Property discounts and wellness premium discounts add meaningful everyday value.
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Retirement Support — A 401(k) with automatic enrollment after a short waiting period and a company match, plus HSA‑eligible plans with company contributions, establish a baseline of savings support. Company materials also note access to financial advisory resources.
Caesars Entertainment, Inc. Insights
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
