HGV, a leader in Vacation Ownership, is seeking outgoing and motivated Marketing & Concierge Professionals to join our beautiful Lake Tahoe Resort. As the first point of contact for our owners and guests, you'll create memorable experiences, build meaningful connections, and deliver exceptional hospitality in a fun, fast-paced environment.
If you enjoy meeting new people, providing great service, and are driven to succeed, we invite you to apply and grow your career with us.
Why You'll Love Working with Us:
The range of the role is $16.90 per hour, plus commission & bonuses governed by a compensation plan.
Medical, Dental, and Vision insurance from Day One
Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
Generous Paid Time Off Program
Paid Sick Days
Team Member Recognition and numerous learning and advancement opportunities
Industry-leading training, top notch technology and continuous support.
and more!
What You’ll Be Doing:
- Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.
- Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
- Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
- Assist in the implementation and tracking of current and future marketing programs.
What You’ll Bring:
- Minimum 1-year proven sales, sales related marketing, concierge, customer service or optional tour and activity sales experience.
- Intermediate computer proficiency with the ability to learn.
- Able to work a flexible schedule to include evenings, weekends, and holidays.
- High School diploma or equivalent.
- Fluency in English (speak, read and write).
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- 6 months or more previous experience working in the timeshare industry.
- Thorough understanding of the area with ability to explain activities, restaurants, and destinations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills Required
- At least 1 year of sales, sales-related marketing, concierge, customer service, or tour and activity sales experience
- Intermediate computer proficiency and ability to learn new systems
- Availability to work evenings, weekends, and holidays
- High school diploma or equivalent
- Fluency in English, including speaking, reading, and writing
- At least 6 months of previous timeshare industry experience
- Thorough understanding of the local area, including activities, restaurants, and destinations
Hilton Grand Vacations Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilton Grand Vacations and has not been reviewed or approved by Hilton Grand Vacations.
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Healthcare Strength — Health coverage is available from day one for many U.S. team members, including medical, dental, vision, life and disability insurance, FSAs, and an EAP. This immediacy and breadth are presented as standout elements of the package.
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Parental & Family Support — Company materials highlight fully paid parental bonding leave for eligible U.S. employees and adoption assistance. These family benefits are positioned as signature components of the total rewards offering.
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Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton and HGV programs are emphasized as marquee perks that add value beyond base pay. These hotel-rate benefits are frequently presented as a differentiator within the hospitality sector.
Hilton Grand Vacations Insights
What We Do
Hilton Grand Vacations is recognized as a leading,vacation ownership travel company located in Orlando.
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