Marketing Quality Assurance Specialist

Let’s talk about the team 

You’ll be part of a dynamic, cross-functional team focused on delivering high-quality projects with precision and consistency. This team thrives on collaboration, attention to detail, and commitment to continuous improvement. Working closely with global stakeholders, you will help drive efficiency and uphold the highest standards of quality across all deliverables in line with the brand, editorial, visual identity, verbal identity and regulatory guidelines. 

Let’s talk about Responsibilities 

• Organize, monitor, and track project timelines, key deliverables, and dependencies to ensure timely completion. 

• Proactively identify and escalate risks, delays, or issues impacting project progress. 

• Maintain meticulous documentation and version control to ensure audit readiness and traceability. 

• Verify that deliverables meet brief requirements for completeness, accuracy, and quality. 

• Monitor Service Level Agreements (SLAs) and use performance metrics to ensure workflow closure. 

• Compile and report GCC (Global Capability Center) performance metrics, providing actionable insights on volumes, quality, and process adherence. 

• Conduct thorough reviews of deliverables to ensure consistency with brand guidelines, compliance standards, and quality benchmarks. 

• Drive continuous process improvement by analyzing trends, capturing lessons learned, and recommending refinements. 

• Collaborate effectively with multiple stakeholders across various time zones and departments within a global organization. 

Let’s talk about you 

• You bring at least 7 years of experience in project management or a closely related field, with a strong focus on quality assurance. 

• You have exceptional attention to detail and are highly organized, able to manage multiple tasks simultaneously under tight deadlines. 

• You communicate clearly and professionally, both written and verbal, with the ability to work across diverse teams. 

• You are proficient in project management tools and quality assurance processes, ideally with exposure to marketing content QA such as collaterals, websites and email campaigns. 

• You thrive in fast-paced environments, staying proactive and solution-oriented to keep projects on track. 

• Experience working in a global organization and collaborating across functions is highly desirable. 

• You have a continuous improvement mindset, always looking for ways to enhance processes and outcomes.