Nordstrom isn’t just another job — it’s a career. We are a leading fashion retailer that has offered the very best of what is on trend for men, women, and children since 1901. We believe in rewarding outstanding work, developing employees’ careers and building long-term relationships with our customers. As a Project Manager in Nordstrom Marketing, you will have the opportunity to combine your passion for marketing and fashion to build a compelling and delightful experience for our valued customers.
DESCRIPTION
As a Project Manager within the Marketing PMO, you’ll focus on the executional portion of programs and campaigns by supporting PMO Program Managers and Senior Project Managers who guide these high-volume initiatives from strategy through delivery. This role will also independently manage the delivery of multiple medium-level projects on time and within the established scope. This includes monitoring and managing the initiation of forecasted work, assisting in media execution support (specifications, trafficking of files, media supplier delivery, etc.), project managing work from inception to final delivery, facilitating and communicating project status, and producing recaps for completed projects as needed.
RESPONSIBILITIES
Project Planning: Helping outline forecasted marketing work to aid in planning efforts.
Assists Program or Senior Project Managers with Campaign planning if requested.
Project Lifecycle Management: Championing the processes and workflow to safeguard consistency while flexing when required for project success.
Assists and takes direction from Program Managers or Senior Project Managers on complex, high-volume programs or campaigns by taking the lead on executional projects for various channel deliverables once the strategy and creative direction has been determined and guiding these from execution kick-off to delivery.
Ensuring upfront project requirements/scoping are received and are aligned with the appropriate project priority and workflow.
Creating comprehensive project schedules that outline project milestones from execution kick-off to in-market delivery based on scope, timing, deadlines, and resources.
Capturing milestone dates and overall timelines regularly, validating and adjusting timelines as needed.
Facilitating project approvals for stakeholders.
Identifying and proactively resolving any deliverables that might fall behind schedule.
Communicating project status, approvals, risk, and delivery updates across teams and stakeholders.
Scheduling, facilitating, and outlining action items & next steps for project related meetings (e.g. — project kick-offs, creative reviews, stand-ups, risk mitigation meetings, and retrospectives).
Working with designated production suppliers to ensure delivery of project deliverables, if applicable.
Ensuring proper project closure and archive procedures are executed.
Project Execution & Ownership: Manages a diverse portfolio of projects, including single-channel initiatives and larger, multi-channel marketing campaigns, demonstrating adaptability across scopes.
Takes full ownership of projects, proactively driving them forward with minimal oversight while ensuring all deliverables align with business goals.
Demonstrates comfort working in ambiguity and adapting to shifting priorities, maintaining focus and resourcefulness to keep projects on track.
Project Management System Coordination: Orchestrating all assigned book of work activities and documentation within the PMO technology support systems, including Workfront, from project creation through close-out procedures.
Certifying the system centrally houses all project requirements, schedules, documentation, and project approvals.
Managing data entry into systems as required to ensure proper project execution.
Leveraging reporting to analyze, translate, and communicate trends or project insights.
Functioning as a skillful user of all system features and functions, proactively suggesting system enhancements and shortcuts to the administration team.
Contributes to PMO-wide process standardization by documenting workflows, flagging inconsistencies, and sharing replicable approaches with the team.
Business Knowledge: Ensuring an understanding of the overall JWN business, the Nordstrom/Nordstrom Rack customer and their assigned area of business (book of work).
Keeps aware of JWN business goals and performance.
Has a general knowledge of the target customer segmentation and how it relates to their assigned business area.
Possesses a general knowledge of their assigned book of work including forecasted goals and business results.
Cross-Program Agility: Operates as a versatile PMO execution resource, capable of supporting a range of programs and books of work rather than a single siloed assignment.
Demonstrates willingness and ability to take on work across multiple programs (e.g. Anniversary, Holiday, Loyalty, Seasonal, Rack) as assigned through PMO intake processes.
Builds and maintains cross-program knowledge by proactively learning program nuances beyond their primary assignment area.
Contributes to shared playbooks and standardized processes that enable consistent execution across all programs.
AI & Tool Fluency: Demonstrates a growth mindset toward adopting emerging tools and AI capabilities to improve execution speed, quality, and consistency.
Actively explores and applies AI-assisted tools to augment project management tasks such as status communication, documentation drafting, and risk flagging.
Identifies opportunities to automate or streamline repetitive execution tasks, and partners with the PMO operations team to implement improvements.
Comfortable working alongside evolving tooling and contributes feedback that helps the team continuously raise the quality and efficiency of PMO processes.
QUALIFICATIONS
The Basics
2–4 years of project management experience in marketing, advertising, design, or related fields.
Bachelor’s Degree in Marketing, Advertising, Mass Communication, or equivalent experience.
Strong understanding of marketing deliverables across in-store/VM, digital, social, media, video, broadcast, and print channels.
Demonstrated knowledge and application of project management principles.
Understanding of process methodologies: predictive, agile, and hybrid.
Strong willingness to learn and roll up sleeves in a fast-paced environment.
Outstanding organizational and time management skills, with the ability to manage multiple projects and changing deadlines.
Excellent verbal and written communication skills, with an ability to clearly articulate status, risks, and solutions.
Demonstrated ability to motivate your co-workers and inspire a one-team approach.
Gives and receives feedback with a positive intention.
Intuitive problem solver with the ability to anticipate and action plan.
Unwavering can-do attitude in a fast-paced, deadline-driven environment.
Savvy and genuine negotiation skills.
Curiosity-driven mindset, with a passion for asking “why” and continuous improvement.
Learns equally from successes and failures.
Preferred
4–6 years of project management experience in marketing, advertising, or design.
Degree in Business Administration, Advertising, Marketing, Mass Communication, or equivalent experience.
TECHNICAL SKILLS
Proficiency using Mac OS platform.
Prior experience working in a project management software solution.
Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint).
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
Skills Required
- 2-4 years project management experience in marketing, advertising, design, or related fields
- Bachelor's Degree in Marketing, Advertising, Mass Communication, or equivalent experience
- Strong understanding of marketing deliverables across in-store/VM, digital, social, media, video, broadcast, and print channels
- Demonstrated knowledge and application of project management principles
- Understanding of process methodologies: predictive, agile, and hybrid
- Outstanding organizational and time management skills, able to manage multiple projects and changing deadlines
- Excellent verbal and written communication skills to articulate status, risks, and solutions
- Ability to motivate co-workers and foster a one-team approach
- Gives and receives feedback constructively
- Problem solving with ability to anticipate and action plan
- Can-do attitude in a fast-paced, deadline-driven environment
- Savvy and genuine negotiation skills
- Curiosity-driven mindset with passion for continuous improvement
- Proficiency using Mac OS platform
- Prior experience working in a project management software solution (e.g., Workfront)
- Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint)
- 4-6 years project management experience in marketing, advertising, or design
- Degree in Business Administration, Advertising, Marketing, Mass Communication, or equivalent experience
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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