Marketing Project Management Manager

Posted 6 Days Ago
Be an Early Applicant
United States of America
7+ Years Experience
eCommerce • Retail • Sales
The Role
The Manager, Marketing Operations is responsible for project management, metrics, governance, workforce management, and development within the marketing department. They lead cross-functional projects, manage the marketing PM team and Ad Development team, and ensure key department success metrics are met. The role includes improving work processes, implementing Agile, managing project schedules and budgets, and developing key business relationships. The Manager also leads in workforce management and development processes and evaluates software tools for project management.
Summary Generated by Built In

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

 

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The Manager, Marketing Operations is considered a subject matter expert and is adept at blending the range of marketing services in project management, metrics, governance, workforce management and development. The position designs, develops and implements formal workplans for the PM range of services and develops standards for software, processes, templates and tools to better align to corporate goals. This position communicates, trains and supports these initiatives within the department and the appropriate business areas, and also leads the planning of large, cross-functional projects. This position leads the marketing PM team as well as the Ad Development team.
The Project Management team is responsible for leading marketing processes, overseeing deployment of resources, as well as tracking key department success metrics. This includes, but is not limited to, maintaining communication with all stakeholders, scheduling and facilitating appropriate meetings throughout the Agile and creative development processes, ensuring processes are being adhered to, while proactively identifying areas of improvement for the overall process.
The Ad Development team is responsible for the creation of Meijer’s weekly ads, inclusive of production design and execution. This team collaborates daily with team members across Merchandising and Marketing in the execution of the weekly ads.
*Hybrid Schedule offered: Monday-Wednesday in-office, Thursday-Friday flexible/remote days.*

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What You'll be Doing:

  • Provides Meijer Marketing and key business partners/agencies with Project Management partnership.
  • Plans, schedules, & controls the ad execution process and all key marketing (creative) business projects.
  • Leads transformation of Marketing department process improvements, including the launch of Agile.
  • Works cross-functionally with the Marketing Leadership Team to improve work processes, gain team efficiency.
  • Leads in the development of key business relationships and integrates across departments to ensure successful implementation and support of projects.
  • Sets up and tracks specific project plan schedules and budgets. Adjusts project plans and resolves issues as necessary.
  • Leads and facilitates Marketing Train events, like PI Planning, and weekly Agile Success Team meetings. 
  • Leads the creation of AOR contract and annual scope of work. Manages actual work against the AOR SOW throughout a given year.
  • Identifies and develops business reports/scorecards for projects and team member performance. Reviews and interprets results of reports and data and analyzes data integrity and effectiveness of reports.
  • Manages and sets direction for Marketing workforce management and development processes in partnership with Marketing leadership.
  • Evaluates and implements software tools for project management, budget and procurement, and/or ITS workforce management and development; coordinates enhancements.
  • Utilizes knowledge of industry best practices for project management and recommends/implements necessary changes.
  • Provides forecast analysis and planning for Marketing processes (and corresponding workforce needs), Establishes and executes forecast strategies and goals.
  • Develops training strategies; conducts and/or coordinates project management and Agile-specific training.
  • Develops and provides presentations as necessary for Marketing, Business Leaders, Senior Executive Leadership.
  • Manages internal team of Ad Designers and Production Specialists, as well as outside agencies and partners.
  • Focuses on team member development and leverages team’s innovation throughout the organization.
  • Partners with the Merchandising Team to achieve the financial objectives of their weekly/period promotion plan.
  • Collaborates with the Meijer Media Team to deliver the annual print production budget.
  • Ensures measurable creative test & learns are in place to improve financial performance.
  • Leads the continued transformation of print media to personalized digital creative (Digital Ad First initiative).
  • Analyzes and partners with IT department to evaluate current technologies and software usages for maximum efficiencies in Ad design and execution, as well as emergency procedures and processes to ensure ad content gets to distribution network weekly.
  • Manages 24/7 on-call status on a rotating basis for problem resolutions, as needed.
  • This job profile is not meant to be all inclusive of the responsibilities of this position. May perform other duties as assigned or required.

What You Bring with You (Qualifications):

  • Bachelor’s degree Business Administration or related discipline is required
  • PMP certification, Lean and/or Scaled Agile certification strongly preferred.
  • 8+ years of experience in Project Management.
  • Prior experience with and knowledge of Microsoft Office Suite applications, especially Excel, PowerPoint and Word.
  • Has extensive experience managing simultaneous projects, programs and/or portfolios.
  • Has extensive experience with managing cross-functional projects, programs and/or portfolios (2 or more business sponsors).
  • Has extensive experience with outsourced projects, programs and/or portfolios (vendors, consultants and/or contractors).
  • Previous management experience preferred.
  • Ability to lead through ambiguity and inspire teams to follow in the face of change and innovation.
  • Possesses superior project management skills for managing project scope, time, cost, quality, human resource, communication, risk and procurement.
  • Possesses extensive knowledge of Corporate financial and fiscal year budgeting processes.
  • Possesses full knowledge of Meijer procurement business practices.
  • Possesses strong planning and tracking/controlling skills.
  • Possesses excellent follow-through, administrative and organizational skills and is able to multi-task.
  • Possesses strong interpretation skills for the review of reports and data from all areas of the company.
  • Possesses strong problem-solving, negotiating, facilitation and presentation skills.
  • Possesses strong customer service orientation and skills.
  • Possesses strong leadership, team building, coaching, mentoring and consulting skills.
  • Familiarity with Lean-Agile principles.
  • Possesses excellent written, verbal and oral communication skills.
  • Ability to communicate technical issues and principles to non-technical people.
  • Possesses ability to define methods to measure processes and standards.
  • Able to work cross-functionally across business areas, with all levels of Meijer team members, project leads, management and vendor partners.
  • Adaptive, flexible and responsive to challenges, change and customer business cultures.
  • Possesses an independent and innovative orientation.
  • Possesses extensive knowledge of industry project management, budget/procurement, methodology and/or workforce management and development best practices.
The Company
Grand Rapids, Michigan
26,032 Employees
On-site Workplace
Year Founded: 1934

What We Do

It takes guts to start a business during the Great Depression. And it takes vision to keep it going. Our founder, Hendrik Meijer, opened Thrifty Acres in 1934. Almost thirty years later, his son, Fred, pioneered the world’s first ever supercenter – setting the table for who we are today: a multi-billion-dollar household name in retail.

Of course, we’re not done. Not by a long shot. We recently launched the nation’s largest grocery home-delivery service – reinventing the business of grocery shopping … again.
A lot has changed over the years, except for one thing; we’re still family owned. And that sense of family runs deep in everything we do. It’s the difference between selling a product and serving a community, and it’s the reason we’ve given back over $30 million to local food pantries in the last ten years.

So, if you appreciate the pioneering spirit of Meijer, we’d like to connect with you. Because the bigger our family, the better

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