Marketing Program Manager-Vice President-Marketing Execution

Job Description
This team is responsible for working with Product, Technology and marketing teams to build and manage marketing enhancements.
As a Program Manager -Vice president on the Marketing Execution team, you will have extensive experience in business analysis to lead complex, multifaceted programs and projects. You will oversee the entire project lifecycle, translating strategic business requirements into actionable strategies while managing change and aligning product roadmaps. You will work closely with senior executives, technology innovators, and operational teams to achieve sustainable growth and operational excellence.
Job responsibilities:

• Drive the development and execution of business and operational strategies aligned with organizational goals and objectives.
• Provide executive leadership and oversight for the planning, execution, and delivery of cross-functional programs and projects.
• Develop and articulate a comprehensive program strategies that integrates business analysis, cross-product evaluation, impact analysis and risk management.
• Lead the documentation and analysis of business requirements, ensuring alignment across all levels of the organization and seamless translation into actionable project plans.
• Oversee the development of detailed roadmaps outlining critical milestones, deliverables, and interdependencies.
• Manage the complete lifecycle of product and program delivery processes, including project intake, release management, and performance reporting.
• Champion robust collaboration across diverse teams to align on shared visions and resolve challenges.
• Mentor and guide senior project managers and business analysts, ensuring adherence to best practices in project management and analysis methodologies.
• Proactively identify, assess, and mitigate potential risks and obstacles that could impact the successful delivery of initiatives.
• Foster a culture of ongoing enhancement through data-driven insights, innovative thinking, and market trend analysis.
• Present clear updates on program progress, risks, and opportunities at executive meetings.

Required qualifications, capabilities, and skills:

• Minimum of 10 years of progressive experience in program or project management at a senior level, with a significant focus on business analysis.
• Bachelor's degree (BA/BS) or higher in Business, Technology, or a related field
• Proven track record of successful program delivery and strategic leadership.
• Exceptional analytical skills with expertise in conducting comprehensive business analysis and translating complex requirements into clear strategic plans.
• Outstanding leadership, organizational, and communication skills, with the ability to inspire and influence at all organizational levels.
• Demonstrated expertise in risk assessment, crisis management, and problem resolution in a fast-paced, dynamic environment.
• Strong strategic thinking and decision-making skills with the ability to manage ambiguity and drive continuous improvement initiatives.

Preferred qualifications, capabilities, and skills:

• Master's degree or MBA preferred.
• Extensive experience with agile methodologies, project management tools (e.g., JIRA, Confluence), and modern technology transformation initiatives.
• Advanced knowledge of AI, automation trends, and digital transformation strategies.
• Excellent relationship building and stakeholder engagement skills tailored to executive-level communications and negotiations.
• Proven track record of managing complex, strategic initiatives that align with corporate objectives and deliver measurable business results.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.