Marketing Producer, Program and Process Specialist

The Marketing Producer, Program and Process Specialist plays a central role in enabling the execution, coordination, and operational effectiveness of Strategic Marketing Solutions (SMS). While supporting high-impact deal pursuits and marketing storytelling, this role is equally responsible for ensuring projects, priorities, programs, and cross-functional initiatives are organized, tracked, and delivered with clarity and consistency.

This individual operates as a program coordinator and connective layer—aligning Sales Marketing, Land to Launch marketing, Content Marketing, and Brand Marketing & Communications (BM&C) to ensure the QTS story is executed with precision, speed, and consistency across the business.

RESPONSIBILITIES, other duties may be assigned

• Program & Project Coordination
• Coordinate, manage, and help ensure execution of projects across Sales Marketing, Land to Launch marketing, and Content marketing teams
• Serve as a central point of coordination for SMS initiatives—tracking timelines, deliverables, owners, and dependencies
• Support end-to-end project lifecycle management (intake → prioritization → execution → delivery → reporting)
• Help establish and maintain standardized workflows, processes, and systems across SMS (e.g., Monday.com, trackers, intake forms)
• Proactively identify risks, gaps, or bottlenecks and escalate appropriately
• Deal Pursuit Tracking & Sales Marketing Support
• Maintain and update deal pursuit tracking systems, ensuring accuracy, completeness, and visibility across the team
• Support multiple active pursuits simultaneously through coordination of inputs, timelines, and deliverables
• Assist with preparation and coordination of pitch materials, presentations, and executive-level content
• Data, Reporting & Operational Insights
• Track and analyze team activity (e.g., deal pursuits, content production, project throughput) to provide visibility into performance and capacity
• Support SMS leadership with reporting, dashboards, and executive-level summaries
• Help maintain data consistency across tools, trackers, and knowledge bases
• Identify opportunities to improve efficiency, prioritization, and resource allocation through data
• Cross-Functional Coordination & BM&C Liaison
• Serve as a key liaison between SMS and the broader Brand, Marketing & Communications organization
• Help coordinate integrated marketing efforts, ensuring SMS priorities align with broader campaigns, messaging, and initiatives
• Facilitate communication and alignment across Integrated Marketing, Communications, Creative, and Events teams
• Support execution of cross-functional initiatives that span marketing, development, sales, and community engagement
• Team & Leadership Enablement
• Support the VP of Brand & Marketing and SMS leadership with organizing initiatives, priorities, and strategic ideas
• Coordinate and manage team meetings, agendas, action items, and follow-ups
• Help structure and prepare materials for leadership discussions, offsites, and executive presentations
• Act as an operational “force multiplier” for leadership—turning ideas into actionable plans

BASIC QUALIFICATIONS

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience
• 3+ years of experience in marketing, project coordination, program management, or a related role within a cross-functional business environment
• Demonstrated experience managing multiple projects simultaneously, including tracking timelines, deliverables, and stakeholders
• Experience supporting cross-functional teams (e.g., marketing, sales, development, operations) and coordinating inputs across groups
• Strong organizational and project management skills, with experience working in tools such as Excel, PowerPoint, and project management systems (e.g., Monday.com, Smartsheet, or similar)
• Ability to collect, organize, and maintain data sets, trackers, or reporting dashboards to support team operations and decision-making
• Strong written and verbal communication skills, with the ability to clearly synthesize information and coordinate across stakeholders
• Detail-oriented with a high standard for accuracy, organization, and follow-through across high-volume workstreams
• Ability to work in a fast-paced, evolving environment and adapt to shifting priorities and business needs
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with marketing, content, or collaboration tools preferred

PREFERRED QUALIFICATIONS

• Highly organized, detail-oriented, and process-driven
• Strong project management instincts (even if not formally titled PM)
• Comfortable managing ambiguity and coordinating across multiple teams
• Strong communication skills—able to operate across Sales, Development, and Marketing
• Analytical mindset with ability to translate activity into insights
• Bias toward action—moves work forward without needing perfect structure

KNOWLEDGE, SKILLS, AND ABILITIES

·  Strong ability to organize, prioritize, and manage multiple projects and workstreams simultaneously in a fast-paced environment

·  Demonstrated capability to track timelines, dependencies, and deliverables across complex, cross-functional initiatives

·  Understanding of project management principles, workflows, and process standardization

·  Exceptional organizational skills with a high level of accuracy, consistency, and follow-through

·  Ability to manage high-volume work with competing priorities while maintaining quality and alignment

·  Detail-oriented approach to tracking data, documenting project status, and maintaining systems of record

TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.