At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
The Marketing Operations - Workflow Analyst manages key projects that ensure the marketing originations team meets operational goals. Project management responsibilities include the coordination and completion of projects on time within budget and within scope as well as preparing status reports. Manages multiple vendor, compliance, and financial projects with competing priorities.
Primary Day-to-Day Responsibilities
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Create project plans
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Maintain project objectives
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Manage multiple vendor onboards, quality attestations, and offboards
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Reviews and provides feedback on contracts
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Monitors risk and compliance tests and reports on results
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Identify and resolve issues and risks
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Report on project progress, offer viable solutions and opportunities as they arise
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Implement change practices
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Manage resources to make sure schedule is on track
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Lead meetings and set expectations for project team
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Maintain budget
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Report on projects and performance outcomes
Education/Training Required
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Bachelor's degree
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2-5 years’ experience
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Proficiency with MS Office with emphasis on MS Word, Excel, and PowerPoint
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Clear and professional verbal and written communication skills both internally and externally.
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Effectively present accurate information to varying audiences.
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Demonstrated ability to work autonomously to perform required work assignments.
Travel Required
Less than 10% travel for in-person team visits, conferences, and skills development.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023103
Job Category:
Marketing & Communications
Primary Location City:
Dallas
Primary Location Region:
Texas
Primary Location Postal Code:
75019
Primary Location Country:
United States of America
Additional Posting Location(s):
Top Skills
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
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