Marketing Operations Specialist

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Job Summary:

We're seeking a highly motivated and detail-oriented Marketing Operations Specialist to support the Consumer business. This role is crucial for improving operational efficiency across various products and processes. The specialist will turn strategic goals into efficient workflows, leveraging expertise in systems life cycles, material master data management and marketing activities . The ideal candidate will possess a comprehensive grasp of material creation processes, building strong partnerships Marketing team. Your contributions will be crucial in driving data consistency and process improvements to meet evolving customer demands. If you thrive on process excellence, cross-functional collaboration, and continuous optimization, apply now, we encourage you to apply.

Primary Responsibilities include

• Material Creation Process Management: Execute and coordinate the regional end-to-end material creation process, ensuring timely completion of material requests and meeting customer expectations

• Process Optimization & Troubleshooting: Identify and resolve workflow delays, escalate issues when necessary, do timely follow-ups on tasks and drive continuous improvement projects to enhance processes, data quality, and reduce cycle times.

• Data Governance & Compliance: Maintain proficient knowledge of material creation processes and master data governance, ensuring adherence to global and divisional data standards before approving data loads and changes.

• Cross-functional Collaboration & Support: Work closely with Marketing and other teams to expedite requests and provide training on workflow tools; Collaborate with Category and portfolio leaders to manage the sample request using Sales force Service Cloud;

• Vendor and PO Management : You will work with third-party indirect vendors to create purchase requisitions (PR) and raise purchase orders (POs) using SAP Service Request Management (SRM)

• Reporting & Data Analysis: You will generate reports and metrics using existing dashboards and reporting tools or by manually extracting data. You will also need to analyze this data to provide valuable insights

Requirement Qualifications:

• A minimum of 2-3 years of relevant professional working experience
• Relevant experience in Material Management (MM) in SAP
• Has relevant knowledge on using the SAP – SRM for PO raising;
• Experience with metrics and reporting
• Knowledge of process and tools
• Proficiency in Excel
• Understanding of the product portfolio and the ability to analyze sales and margin data

Education: Bachelor's degree or a three-years professional degree or higher from an accredited university.

Language: English is required, and Korean or Japanese is an advantage.

Soft Skills: Must be a strong communicator, a team player, and an independent problem-solver. You should be task-oriented, capable of working with cross-functional teams, and have strong analytical skills to connect data points.

Preferred Qualifications

The following qualifications are considered a plus:

• Certifications:
  • Lean/Six Sigma Certified (Green Belt/Black Belt).
  • Project Management or SCRUM Certification.
  • Marketing certifications.
• Knowledge:
  • Understanding of campaign print collateral and POSM production/delivery.
  • Understanding of sourcing, manufacturing, supply chain, and packaging.
• Skills:
  • Knowledge of PBI
  • Experience using Salesforce Service Cloud
  • Knowledge of the business, technologies, and culture of 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

3M Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.

Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.