Marketing Operations Specialist

Join our dynamic team of communications professionals!
What you will do

• Take responsibility for creating and managing commercial and operational communications campaigns.
• Work closely with internal stakeholders to understand their objectives and communication needs.
• Ensure all communications are well written by carefully reviewing them.
• Build and send communications campaigns.
• Create post-mailing analytics and analyse key metrics such as bounce rate, click rate, and delivery rate to measure campaign effectiveness.
• Support the team with content creation and the management of digital marketing channels, such as Swift.com.

Who you are

• A seasoned communications professional with at least three years’ experience in a multicultural environment.
• Ideally, possess a Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.

Skills and qualities

Hard skills

• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office (especially Excel) and in communications platforms, including content management systems (Drupal, Salesforce Marketing Cloud).

Soft Skills

• A can-do attitude. You embrace challenges and focus on solutions rather than obstacles.
• Lifelong learning. You’re keen to keep expanding your skillset.
• Master organiser. You plan carefully and manage multiple campaigns and stakeholders at the same time.
• Highly driven, with a strong work ethic.
• People person. You build strong relationships with colleagues at all levels.
• Proactive problem solver. You anticipate challenges and take pre-emptive actions to mitigate them.
• Result oriented. You set clear, measurable objectives and prioritize tasks strategically to achieve those goals.
• Thrives under pressure. You maintain composure and deliver high-quality work even when deadlines are tight.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.