Marketing Operations Management Specialist

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.<br><b>About the Role:</b><br>The Demand Operations team specializes in managing systems and data that support our Sales Development organization. This role plays a key role where we will be analyzing Leads that our automated tools aren't able to convert into contacts. You will be playing an exciting role of a detective to determine if each Lead can be converted to an existing account or if a new account is needed. You will also be helping fulfill other manual task completion requests such as "Past Due Task Closures" and User Profile Audits.<br><b>Locations: Pune, India</b><br><b>What You'll Do:</b><br><ul><li>Monitor global lead routing queue and intervene as needed</li><li>Perform account research to maximize lead conversion and campaign attribution</li><li>Create contacts in target account verticals and personas</li><li>Improve database hygiene</li><li>Build custom Salesforce CRM reporting as needed</li><li>Manage daily tasks within go-to-market tools including: Outreach, Lean Data, 6Sense, etc.</li></ul><br><b>What You'll Need :</b><br><ul><li>4+ years of experience working with go-to-market tools for Lead, Contact and Account management</li><li>Degree Requirements: Bachelor's Degree</li><li>Proficiency with English written and verbal communication</li></ul><br><b>Bonus Points:</b><br><ul><li>Experience in building Salesforce CRM Reports</li><li>Experience with creation of Accounts in Salesforce CRM</li><li>Experience with communication platforms such as Outreach or Sales Loft</li><li>Experience with Drift</li><li>Experience with SQL Query Language</li></ul><br>#LI-DP1<br>#LI-VJ1<br>#LI-SM1<br>#LI-HM1<br><b>Benefits of Working at CrowdStrike:</b><br><ul><li>Remote-first culture</li><li>Market leader in compensation and equity awards with option to participate in ESPP in eligible countries</li><li>Competitive vacation and flexible working arrangements</li><li>Physical and mental wellness programs</li><li>Paid parental leave, including adoption</li><li>A variety of professional development and mentorship opportunities</li><li>Access to CrowdStrike University, LinkedIn Learning and Jhanna</li><li>Offices with stocked kitchens when you need to fuel innovation and collaboration</li><li>Birthday time-off in your local country</li><li>Work with people who are passionate in our mission and Great Place to Work certified across the globe</li></ul><br>We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.<br>CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.