How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary:The Marketing Operations Manager serves as the operational backbone of the marketing organization, ensuring that the department's people, processes, systems, and resources function efficiently and effectively in support of enterprise priorities. Reporting directly to the Chief Marketing Officer, this role is responsible for coordinating the day-to-day business operations of the marketing department, enabling teams to focus on delivering high-quality marketing, communications, and patient engagement initiatives across the health system.
This position oversees key operational functions, including budget administration, vendor onboarding and management, contract coordination, invoice and payment processing, workflow and process optimization, creative throughput management, and departmental prioritization. The Marketing Operations Manager works closely with marketing leaders and cross-functional partners to establish operational discipline, improve transparency, and ensure that projects and resources are aligned with organizational goals.
Core Responsibilities and Essential Functions:
Department Operations & Process Management
Develop, maintain, and continuously improve operational processes, workflows, documentation, and governance practices that support the marketing department. Identify opportunities to increase efficiency, standardization, and accountability.
Budget Administration & Financial Coordination
Manage departmental budgets, purchase orders, invoices, and payment processes. Track spending, maintain budget records, coordinate with finance teams, and provide regular reporting to marketing leadership.
Vendor & Contract Management
Coordinate vendor onboarding, contract administration, renewals, and compliance activities. Serve as the primary liaison between marketing, procurement, legal, and external partners.
Project Prioritization & Throughput Management
Support intake, prioritization, and capacity planning across marketing teams. Monitor creative and project throughput to ensure work aligns with organizational priorities and deadlines.
Communication, Reporting & Department Coordination
Maintain visibility into departmental priorities, timelines, and key initiatives. Prepare reports, dashboards, presentations, and communications that keep stakeholders informed and aligned.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Associates Business Administration/Management or Bachelors Business Communications or Bachelors Marketing or Bachelors Operations Management or Bachelors Health Administration or Bachelors Other / Related Field
- 3 years additional - Additional years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement.
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
While not required, the following certifications are preferred:
Project Management Professional (PMP)
Certified Associate in Project Management (CAPM)
Certified ScrumMaster (CSM)
Lean Six Sigma Green Belt
Certified Professional in Healthcare Quality (CPHQ)
Change management or business process improvement certifications Upon Hire Preferred
Required Minimum Experience:
Minimum 5 years Minimum of five (5) years of progressively responsible experience in marketing operations, business operations, project coordination, administration, or a related field Required and
Minimum 5 years Experience managing budgets, invoices, contracts, and vendor relationships Required and
Minimum 5 years Experience supporting cross-functional teams and coordinating multiple projects simultaneously in a complex organization. Required and
Minimum 5 years Experience developing and improving operational processes and workflows. Required and
Minimum 2 years Healthcare, agency, or large enterprise experience preferred. Preferred
Required Minimum Skills:
Strong organizational and project coordination skills with exceptional attention to detail. High
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. Medium
Knowledge of budgeting, procurement, invoice management, and financial tracking processes. Medium
Understanding of contract administration and vendor management practice Medium
Experience with project management and workflow platforms Medium
Excellent written, verbal, and interpersonal communication skills. Medium
Ability to establish effective working relationships across leadership teams, business units, and external partners. Medium
Strong analytical and problem-solving capabilities. Medium
Proficiency with Microsoft Office and collaboration platforms, including Excel, PowerPoint, Teams, and project management tools. Medium
Ability to exercise discretion and maintain confidentiality when handling sensitive information. Medium
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Skills Required
- Associate degree in Business Administration or Management, or bachelor's degree in Business Communications, Marketing, Operations Management, Health Administration, or a related field
- Additional relevant work experience or specialized training may substitute for the minimum education requirement
- Five years of progressively responsible experience in marketing operations, business operations, project coordination, administration, or a related field
- Five years of experience managing budgets, invoices, contracts, and vendor relationships
- Five years of experience supporting cross-functional teams and coordinating multiple projects simultaneously in a complex organization
- Five years of experience developing and improving operational processes and workflows
- At least two years of healthcare, agency, or large enterprise experience
- Project Management Professional certification
- Certified Associate in Project Management certification
- Certified ScrumMaster certification
- Lean Six Sigma Green Belt certification
- Certified Professional in Healthcare Quality certification
- Change management or business process improvement certification
- Proficiency with Microsoft Office, Excel, PowerPoint, Teams, collaboration platforms, and project management tools
- Strong organizational, project coordination, analytical, communication, and problem-solving skills
Wellstar Health System Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellstar Health System and has not been reviewed or approved by Wellstar Health System.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple medical plan options plus dental and vision offerings. Mental health support is also described as accessible, including no-cost therapy and psychiatry through a dedicated benefit.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears broad, including on-site fitness centers, wellness coaching, and wellness incentives tied to HSA contributions and preventive programs. Convenience-style perks are also highlighted, such as concierge services and resources for child, elder, and pet care.
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Retirement Support — Retirement benefits include a 403(b) plan with an employer match and potential additional employer-funded contributions based on hours worked. Vesting rules are described clearly enough to set expectations for longer-tenured employees.
Wellstar Health System Insights
What We Do
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture, and exceptional doctors and caregivers, Wellstar is one of the largest and one of the most integrated healthcare systems in Georgia. Our specialists and primary care providers work in a multi-disciplinary environment with nearly 25,000 diverse team members throughout our 11 hospitals, 300 medical offices, outpatient centers, health parks, a pediatric center, nursing centers, hospice, and home care. We’re proud to be home to one of the busiest Emergency Departments in the state, as well as being the only system in Georgia operating multiple trauma centers. At a time when our industry is changing rapidly, Wellstar remains committed to exceeding patients’, and team members’ expectations, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence, and honor every voice.
