Marketing Operations Associate

Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets.  Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local. 

Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. 

The Marketing Operations Manager, reporting to the Senior Director of Marketing Operations and Demand Generation, plays a crucial role in the Marketing Communications team by optimizing our diverse martech stack and reporting. This person will oversee and optimize multiple marketing tools, including Marketo, Demandbase, Salesforce, and others. This position is an individual contributor role.

This role will serve as our Go-to-market/Demand Generation automation and systems engineer who is responsible for ensuring our digital and technical workflows are built correctly and functioning as expected.

Responsibilities

Responsibilities include negotiating with vendors and maintaining vendor relationships, ensuring high data quality, maintaining Salesforce dashboards, identifying trends in data, assisting the demand generation team in making data-driven decisions, and analyzing current workflows for areas to automate. Additionally, you will be responsible for maintaining data cleanliness to ensure the integrity and reliability of our marketing data. This role also involves support of day-to-day marketing operations. Additionally, in the first 6-9 months this role is expected to:

• Increase the volume of meetings using automation flows to support the Demand Generation team.
• Regularly plan, execute, and optimize campaign flows to accelerate the qualification of warm leads every month.
• Identify areas of improvement in the Martech stack.
• Help with data management in Salesforce.com and its integration into Marketing Automation Platforms (Marketo and Demandbase).

About You

• You have 4+ years of experience working in a similar marketing operations role, collaborating with Demand Generation teams.
• You have a Bachelor’s degree in a business-related or technical field like Marketing, Management, Computer Science, or Information Technology.
• You are operationally and analytically minded, with experience working on a marketing or operations team, an understanding of marketing operations, and familiarity with Salesforce and marketing automation tools.
• You are a quick learner: you are passionate about new technologies, proficient in Excel/Google Sheets, or willing to learn and adopt new tools to drive efficiencies and improve performance.
• You are highly organized and a strong planner: You have excellent organizational, project management, and execution skills, allowing you to prioritize requests effectively and meet deadlines consistently.
• You are analytical: You have experience examining quantitative data, drawing insightful conclusions, and reporting findings in an easily understandable and actionable way.
• You are a sharer of best practices: You enjoy identifying winning strategies—whether by reading industry publications or running tests—and sharing them with others.
• You are customer-centric: You approach your work with an emphasis on understanding customers and delivering value.
• You are an effective communicator: You can clearly present and communicate findings from analysis and results to stakeholders to help drive business decisions.
• You are creative: You generate new and innovative approaches to data management, workflow building, reporting, conversions, and more.

About the Marketing Team

• We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth.
• We work hard to deliberately develop our team member’s careers. We are voracious learners and will be your mentors, confidantes, and supporters.
• Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member’s work directly impacts the company’s success.
• We use testing to optimize how we do our jobs on a daily basis.
• We are a small team, so we pitch in wherever needed.

Our Work Environment

• We are a remote-first team with flexible work options: work remotely, or you may choose to come into our office in Belo Horizonte.

Do you want to learn what it's like to have a real impact at a fast-growing company that is changing the way the advocacy process works? If so, drop us a line. We'd love to talk to you!

Compensation 

• This is a full time CLT position.

Benefits

• Flexible Paid Time Off
• Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
• Free Subscription to the Calm App
• Free Subscription to LinkedIn Learning to support professional development
• Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!
• Monthly Work from Home Stipend
• Mental and Dental Care by SulAmérica
• Virtual and in-person team events
• Mental Health stipend
• Alelo Food Voucher
• In company English classes 
• Inclusion & Diversity Affinity Groups to support belonging
• 12 weeks of paid parental leave

Location: Brazil

Please submit your resume in English. 

We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts.

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