About the Role
As a Marketing and Operations Senior Associate at Parachute Health, you will be responsible for the intersection of marketing, systems, and automation. You will help power and redesign the operational backbone behind our marketing engine by leveraging tools such as HubSpot, Zapier, and Retool, in addition to emerging AI-enabled and automation tools.
This is a great opportunity for someone who thrives on technical discovery, cross-functional collaboration, and the challenge of converting operational bottlenecks into scalable, automated solutions.
What You’ll Work On
You’ll start by learning and supporting our core systems and quickly move into building and experimenting.
Foundational Operations
- Create and maintain workflows that ensure clean, accurate contact and company data in HubSpot (lifecycle stages, properties, segmentation).
- Review and improve existing workflows for lead routing, scoring, and lifecycle progression.
- Build lists and segments to support campaigns, reporting, and pipeline visibility.
- Partner with Growth Marketing, Sales, and RevOps to improve lead quality and speed-to-action.
- Create clear documentation to help us scale best practice processes and democratize understanding across our organization
Automation & AI Experimentation
- Prototype and implement automation workflows across tools (e.g., HubSpot + enrichment tools + internal systems).
- Experiment with AI-enabled tools to improve:
- Lead enrichment and routing
- Data hygiene and deduplication
- Alerting, summaries, and internal notifications
- Speed and consistency of operational tasks
- Explore and build agentic or semi-agentic workflows.
- Document what works, what breaks, and how we scale.
Continuous Improvement
- Identify repetitive manual processes and propose ways to automate or eliminate them.
- Help us evolve from “process-based ops” to AI-assisted, system-driven growth operations.
- Learn fast, ship improvements, and iterate.
What We’re Looking For
We care as much about how you think than the tools you’ve already mastered.
- 2-5 years of experience in marketing ops, growth, analytics, automation, or a related role.
- Experience with HubSpot. Comfort working with systems, data, and process logic.
- Strong curiosity about automation, AI tools, and “how things work under the hood.”
- Ability to self-learn new tools quickly and experiment without perfect instructions.
- Clear communicator who can explain what you built and why it matters.
- Exposure to automation tools (e.g., Zapier, Make, n8n, Retool, custom scripts).
- Familiarity with AI-powered tools for enrichment, summarization, routing, or analysis.
- Experience in B2B SaaS, healthcare, or high-growth startups.
This Role Is Not a Fit If:
- You’re primarily looking for a traditional RevOps or CRM admin path.
- You prefer clearly defined tasks over experimentation and iteration.
- You’re uncomfortable learning tools that don’t yet have best practices.
Why This Role Is a Great Opportunity
- You’ll gain hands-on experience with next-generation marketing and revenue systems.
- You’ll help define how AI-assisted growth operations work at a scaling healthcare SaaS company.
- You’ll build highly transferable skills that go far beyond HubSpot administration.
- You’ll have real ownership and visibility early in your career.
Benefits
- Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
- Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
- 401(k) Retirement Plan
- Equity Incentive Plan
- Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
- Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
- Flexible Vacation Policy
- Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
- Home Office and Wellness Stipend
- Monthly Internet Stipend
- Annual Learning and Development Stipend
Base Salary Bands (based on level and experience)
$85,000 - $125,000
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
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What We Do
Nearly half of patients needing medical equipment at discharge don’t get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies lead to higher cost of care and poorer patient outcomes. In the most extreme cases, this equipment means life or death. At Parachute Health, it is our mission to make sure that every patient gets what they need, when they need it. We achieve this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple.
Why Work With Us
Working at Parachute Health means you'll be part of a collaborative environment where your contributions directly impact patient care and the efficiency of the healthcare system. You'll tackle challenging problems, utilize modern tech stacks, and enjoy a culture that prioritizes innovation, transparency, and growth.
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