Marketing Manager - Community Engagement

The Marketing Manager - Community Engagement will join a growing marketing team as we support a rapidly growing business. The role will lead site-specific integrated marketing initiatives in partnership with Community Engagement, Government Relations, Economic Development, and Communications teams. This role is responsible for developing and executing localized marketing strategies that strengthen community relationships, support business objectives, and advance QTS's reputation in the markets where we operate.

As an integrated marketer, this individual will build and maintain strong internal and external stakeholder relationships, identify target audiences, develop market-specific positioning, and create marketing plans with measurable objectives across a variety of channels and audience segments. The role will oversee campaign execution from strategy through implementation, leveraging cross-functional collaboration to deliver impactful programs and experiences.

The ideal candidate is both a strategic thinker and hands-on executor, capable of balancing long-term planning with day-to-day marketing activities. Success in this role requires exceptional relationship-building skills, strong project management capabilities, and the ability to thrive in a fast-paced environment while managing multiple priorities and deadlines.

RESPONSIBILITIES

• Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
• Help develop creative briefs and guide creative direction to meet objectives for all advertising and public-­facing communications, including print, digital, and video assets
• Conceptualize and execute on multichannel campaigns across multiple audiences, ensuring the alignment of communications and messaging in all channels
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets
• Assist in development and measurement of marketing KPIs and development of campaign ROI models and provide reporting on marketing campaigns to determine effectiveness
• Develop dashboards and standardized reports to provide ongoing insights to marketing and sales stakeholders and work to ensure utilization and adoption of reporting

Other duties may be assigned.

• Playing an active, ongoing and collaborative role with QTS stakeholders in Marketing - and in alignment with other QTS entities - on strategic community-based marketing initiatives.
• Participating in special projects and other duties as assigned to advance organizational objectives.
• Collaborate with external stakeholders to better understand the scope of community. 
• Supporting the execution of marketing initiatives through coordination of campaign assets, timelines and cross-team collaboration.

BASIC QUALIFICATIONS

• BA or BS in Marketing, Business, Visual Design, or other related major or equivalent professional experience
• Two or more years of experience in a marketing role
• Proven success in developing marketing plans and campaigns.
• Excellent written and verbal communication skills
• Strong project management, multitasking, and decision-making skills
• Metrics-driven marketing mind with eye for creativity
• Experience with an analytics tool, preferably Google Analytics

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to manage multiple, competing priorities
• Excellent interpersonal skills with the ability to interface across all levels of the organization
• Highly organized and detail oriented
• Ability to work in a fast-paced, deadline-oriented work environment
• Ability to work collaboratively across cross functional teams and roles
• Strong service and support orientation
• An enthusiastic positive team player who is able to support and serve those around them

TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.