Marketing Manager Iberia & Italy - with focus on key accounts

Role expectations

• Execute the Cluster marketing strategy for DSOs & Special Markets, ensuring alignment with global and regional priorities.
• Convert strategic pillars (adoption, digitalization, scale) into measurable, customer‑centric programs.
• Integrate the DSO/Special Markets channel into GP, Ortho, iTero and Consumer journeys.
• Identify and capitalize on market trends, data insights, and competitive dynamics to refine go‑to‑market strategies and prioritize high‑impact opportunities.
• Track performance and optimize programs for efficiency, ROI, and scale.

• Support development and execution of co‑marketing frameworks, playbooks, and engagement models with key DSO partners.
• Co‑create education, activation, and communications that support doctor onboarding, digital workflow adoption, and patient engagement within DSOs.
• Build scalable toolkits, templates, and content programs that enable consistent, high‑quality local execution by partners.

• Create and deploy channel‑specific materials for general use across Italy & Iberia, plus personalized, account‑level materials (communications, operations, in‑practice information, education, training support).
• Engage with major accounts and collaborate with Business Development Managers (BDMs) to define needs/opportunities and deliver accounts specifically marketing and commercial plans.
• Support BDMs with plan implementation and sales strategies in key accounts to drive sales targets, optimize deliveries, and size market opportunities.
• Prepare and maintain up‑to‑date presentations; support communications protocols for new account set‑ups and ongoing account management.

• Coordinate competitive intelligence and benchmark industry best practices specific to Special Markets; synthesize insights to guide segmentation, targeting, and strategic development of the business unit.
• Partner with Commercial Excellence & Insights to drive measurement, learning agendas, and continuous improvement.

• Collaborate with Marketing Operations / Marketing Services and Commercial Excellence to deliver integrated engagement solutions—events, CRM campaigns, automated customer journeys, and data‑driven dashboards.
• Ensure programs are operationally scalable, compliant, and deliver measurable impact.

• Work closely with the Commercial DSO & Special Markets Team (EMEA and cluster) to ensure strategic alignment and consistent market execution.
• Collaborate with Consumer, Ortho, and GP marketing teams to incorporate business unit requirements and tailor campaigns for Special Markets.
• Interface with Sales, Professional Marketing, Clinical, Legal/Regulatory, and external agencies to plan and execute programs and new product introductions.
• Actively participate in customer‑facing meetings; support and co‑lead key account business plan preparation and governance.

• Represent Align at key industry events, summits, and thought leadership forums relevant to DSOs and Group Practices, amplifying channel visibility and partner engagement.

• Establish clear KPIs (e.g., adoption and utilization of the Align Digital Platform, Invisalign/iTero growth, partner engagement and enablement metrics, campaign ROI, pipeline influence, program reach/frequency).
• Run test‑and‑learn cycles; iterate based on data to improve channel effectiveness and account outcomes.

What we're looking for

• Bachelor’s degree required (Business, Marketing or related).
• 4-6 years of relevant experience in B2B or healthcare marketing (ideally dental, MedTech, or pharma) in multi‑channel commercial environments.
• Demonstrated success in partnership/account marketing, customer engagement, and digital transformation initiatives.
• Strong strategic and analytical skills; ability to translate business priorities into actionable marketing programs.
• Experience in customer‑facing meetings, business plan development, and presenting to external and internal stakeholders.
• Proven cross‑functional collaboration with Sales, Professional Marketing, Clinical, Legal/Regulatory, and external agencies.
• Excellent communication, stakeholder management, and influencing skills; effective in a matrix environment.
• Customer‑centric mindset with B2B fluency and a bias for measurable results.
• Fluent in Spanish, English
• The ideal candidate will be fluent in Italian

• Master’s degree or MBA preferred.
• Exposure to EMEA markets with an ability to tailor solutions by country/cluster.
• Experience with CRM, automated customer journeys, and performance dashboards.

• Strategic agility with execution excellence; thrives in fast‑paced, growth environments.
• Ability to influence without authority and lead cross‑functional teams.
• Data‑ and insight‑driven; value‑oriented approach to prioritization and resource allocation.
• High integrity, adaptability, and collaboration; committed to premium partner and patient experiences.
• Entrepreneurial mindset to support sales and account management efforts

• Office‑based in Madrid, 5 days per week.
• Travel as required across the cluster for partners, events, and key account engagements.

About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.