Marketing Manager (Hospital)

Posted 2 Days Ago
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Fort Lauderdale, FL, USA
In-Office
Senior level
Healthtech
The Role
Manage local hospital and ambulatory site marketing strategies, lead and mentor marketing specialists, coordinate with communications and digital teams, plan and execute brand, service line, digital and event campaigns, track ROI, produce content and editorial materials, manage budgets, and liaise with executives, physicians and community stakeholders to drive growth.
Summary Generated by Built In
Employment Type:Full timeShift:

Description:

Position Purpose:

Locally manage the marketing strategies for Holy Cross Health Florida hospital, its ambulatory sites and service area. Has oversight of one or more marketing specialists to assist with marketing efforts. Reports to Director of Marketing & Communications. This role is responsible for independently managing operational marketing work and closely coordinating with internal/external communications and the digital team. Creates strategic marketing plans that align to business and growth plans. Provides ongoing leadership with President & CEO, physicians, service line leaders and other key stakeholders. Has thorough knowledge of integrated brand marketing, digital marketing, event management and the planning/execution of marketing strategies. Simultaneously manages multiple projects and coordinates monthly ROI tracking reports. Provides writing expertise including conducting interviews for articles, writing, editing, proofreading, project management, social media and web content.What you will do:
  • Implements hands-on marketing work while managing and developing team members, balancing direct contribution with delegation and mentorship responsibilities.
  • Has oversight at a regional and/or statewide level regarding specific marketing tactics including but not limited to service line marketing, digital marketing, CRM strategy or event marketing.
  • Develops and deploys plans and strategies with President/CEO, Marketing and Communications leaders, Service Line Leaders and key physician groups that support growth of the organization.
  • Responsible and accountable for marketing budget. Monitors adherence to budgets and recommends budget adjustments when appropriate.
  • Leads digital marketing acquisition campaigns, working with the Marketing and Communications team.
  • Analyzes marketing performance data, ROI metrics, and competitor activity to inform strategy and optimize campaign effectiveness.
  • Seamlessly coordinates with social media, PR and internal communications teams to provide effective promotional solutions.
  • Demonstrates management level knowledge and is able to effectively articulate marketing objectives and strategies to internal and external audiences.
  • Leads marketing support around community events, working with Marketing Specialists and team.
  • Identifies/manages new marketing opportunities in the community.
  • Identify market challenges/opportunities and integrate into plans for departments, programs and services.
  • Plans, deploys, manages and optimizes strategic brand and service line campaigns, coordinating with agency media buyer as appropriate.
  • Provide management level writing and proofing skills for a variety of correspondence reports, minutes and other assignments as needed.
  • Provides managerial and editorial oversight for local branded design, working with director as needed.
Education:
  • Bachelor's degree in English, journalism, communications, marketing, public relations or related field or an equivalent combination of education and experience
  • Seven (7) to ten (10) years of progressive experience managing in marketing for complex/matrix organizations. Healthcare experience is preferred.
Required Experience:
  • Proven ability to work with leadership teams and Physicians and within complex matrix organizations.
  • Ability to lead staff.
  • Must be self-motivated, self-directed, proactive and solution-oriented in approach to work and serving the needs of internal and external clients and audiences.
  • Excellent written and verbal communication skills.
  • Ability to manage several projects simultaneously and independently under strict deadlines.
  • High-level planning, organization, and prioritization skills in the areas of needs assessment, project management, budgeting, and tactical execution.
  • Digital platform and computer skills proficiency.

Position Highlights and Benefits

  • Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities
  • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions

Ministry/Facility Information:

  • Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the Sisters of Mercy and a member of Trinity Health.
  • We are committed to providing compassionate and holistic person-centered care.
  • We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
  • Comprehensive benefits that start on your first day of work
  • Retirement savings program with employer matching
     

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in English, journalism, communications, marketing, public relations or related field or equivalent experience
  • Seven to ten years progressive marketing management experience in complex/matrix organizations
  • Healthcare marketing experience
  • Proven ability to work with leadership teams and physicians in a matrixed organization
  • Experience leading, developing and managing staff
  • Excellent written and verbal communication, writing, editing and proofreading skills
  • Ability to manage multiple projects under strict deadlines; strong planning, organization, prioritization and project management skills
  • Proficiency with digital platforms and general computer skills; experience with digital acquisition campaigns and ROI analysis
  • Experience with integrated brand marketing, event management, social media and PR coordination
  • Budget management and monitoring experience
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The Company
HQ: Livonia, MI
6,824 Employees

What We Do

Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.

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