Marketing Manager (Events/Customer Programs)

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

The Global Events & Field Marketing Manager owns the global events strategy, framework, and infrastructure that enables regional marketing initiatives that drive awareness, engagement, and demand for Cengage and its products.

This role leads the global event strategy, including establishing standards for event promotion, speaker and content strategy, post-event journey design, and measurement.

The role partners closely with Sales, Marketing, and GTM collaborators, as well as external vendors, to align localized, market‑relevant experiences and field support with global strategy and brand standards.

• Define global event experience principles and standards, ensuring consistent, high-quality brand representation across all markets
• Support decisions around event participation globally in line with company goals and priorities, including which events should be supported, who should attend, how Cengage is represented, and what activities occur on site.
• Support the management of event logistics through establishing standards and enabling information sharing across regions
• Establish models for tracking event budgets and ROI, ensuring spend aligns with approved plans and that event leads and follow ups are tracked in SFDC
• Create approved, templated materials (e.g., presentations, one pagers, emails, event follow ups) for quick-turn customization to support regional selling moments and events
• Provide QA on customized materials to ensure alignment with global brand, messaging and legal guidelines
• Execute short term assignments requiring independent judgment while operating within defined procedures and under regular supervisory review

• Working knowledge of event marketing and field marketing concepts, including event planning, coordination, and on‑site execution.
• Experience supporting field or sales‑adjacent marketing activities, including customization of templated marketing or sales materials.
• Ability to manage multiple workstreams across events and field support, resolving issues and prioritizing urgent, time‑sensitive requests - to a high standard.
• Strong organizational skills and attention to detail, including managing timelines, vendors, budgets, and logistics across regions.
• Strong written and verbal communication, with the ability to collaborate effectively with internal teams and external partners.
• Ability to apply judgment to assignments of moderate complexity within established guidelines and procedures.
• Bachelor’s degree in Marketing, Communications, Business, or a similar area, or equivalent professional experience.
• Typically requires 2+ years of relevant experience in event marketing, field marketing, or a related area.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position,  you will be eligible to participate in the company’s discretionary incentive bonus program.  This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.