Job Title/Position: Marketing Liaison
Reports to: Marketing Manager
Position Summary: Primary function is to act as liaison between Agency and the community regarding community and customer needs. Responsibilities include development and promotion of home health programs and services while maintaining the standards of practice consistent with quality health care and maximizing human, financial and equipment resources.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Patient Care:
- Achieve monthly personal production goals and meet/exceed minimum admit quotas for assigned locations(s) per home health and /or hospice compensation plan expectations
- Successfully executes weekly, monthly, and quarterly strategies to increase market share through key account development including prospecting/diversification and call frequency/routing
- Plans activities to maximize territory coverage for both existing and prospective accounts
- Meets / exceeds minimum daily/weekly call volumes/activity levels with key accounts/contacts to maintain and grow an active CRM pipeline and manage consistent referral development
- Executes professional and effective sales calls that identify and meet the needs of the referral community, clearly communicating the features and benefits of Advanced Home Health/Advanced Hospice.
- Works closely with the Marketing Manager/Branch Manager to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients
- Maintains knowledge of the features and benefits of the services provided by Excelin Home Health companies, namely Advanced Home Health and Hospice, industry awareness, regulatory compliance and business trends affecting the agency and our business partners.
- Exhibits a wise stewardship of the company's financial resources by projecting an ROI for monies spent and managing expenditures to a Sales and Marketing budget
- Professionally articulates competitive advantages, specialty programs, agency initiatives and Medicare guidelines, while differentiating and promoting agency deliverables from those of the competition
- Educates the medical community about the services of our organization through effective sales calls and in-services training/outreach with the appropriate tools, resources and collateral Physicians
Completes sales administration duties and communicates in a consistently timely and accurate manner
Compliance:
- Acknowledge my obligation and agreement to fulfill those duties and responsibilities as set forth in the Code of Conduct and Compliance Policies and to be bound by these standards.
- Certify that throughout my association with EH I will comply with the terms of the Code of Conduct and Compliance Policies.
- Understand that violations of the Code of Conduct and Compliance Policies may lead to disciplinary action, including termination of employment.
Skills Required
- Achieve monthly personal production goals and meet admit quotas for assigned locations
- Execute weekly, monthly, and quarterly strategies to increase market share through key account development and prospecting
- Plan activities to maximize territory coverage for existing and prospective accounts
- Meet/exceed daily/weekly call volumes and maintain an active CRM pipeline for referral development
- Conduct professional sales calls and in-services training to educate referral sources about services
- Collaborate with Marketing Manager/Branch Manager to drive growth and align team on referral and patient needs
- Maintain knowledge of services, industry trends, regulatory compliance, and Medicare guidelines
- Project ROI for marketing expenditures and manage spending within Sales and Marketing budget
- Complete sales administration duties accurately and in a timely manner
- Acknowledge and comply with the company Code of Conduct and Compliance Policies
What We Do
Excelin Health owns and operates several quality home health and hospice agencies across the country. Our home health and hospice agencies are focused on ensuring safe and smooth transitions back home from hospital stays, and providing professional skilled nursing and therapies. Our qualified team members serve patients with a wide variety of needs with our industry recognized clinical programs designed for specific conditions including Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), Diabetes, and wounds. We also delivery highly specialized clinical programs such as IV Infusion and managing the care for patients undergoing the complicated procedure of inserting a Left Ventricular Assisted Device (LVAD) while awaiting heart transplantation. Add us on TikTok and Instagram at Excelin_Health or Twitter at HealthExcelin!





