The Role
Supports the hotel’s Marketing & Communications team with promotional campaigns, digital marketing, content creation, social media scheduling, brand activations, media coordination, influencer collaborations, and marketing collateral. Tracks campaign and social media performance, maintains digital media assets, monitors brand compliance, coordinates promotional events, and provides administrative and organizational support across hotel departments.
Summary Generated by Built In
The overall scope of the job includes supporting the Marketing & Communications team in executing promotional campaigns, digital marketing activities, content creation, social media coordination, and brand activations consistent with the luxury standards of the hotel and in line with Kempinski’s DNA values to drive brand awareness and business revenue
Key Responsibilities
- Deliver courteous, professional, and efficient support across all marketing and communication activities.
- Assist in drafting creative copy, social media posts, newsletters, and promotional announcements for hotel outlets, rooms, spa, and events.
- Support the creation and scheduling of daily/weekly content across official digital and social media channels (e.g., Instagram, LinkedIn, Facebook).
- Assist with the coordination of on-property photo and video shoots, media visits, influencer collaborations, and promotional events.
- Help monitor brand compliance across digital platforms, third-party listings, printed collateral, and on-property signage.
- Maintain and organize the marketing department’s digital media library, including high-resolution imagery, brand logos, press clippings, and video assets.
- Track, review, and report on social media metrics, marketing campaigns, and competitor marketing activities.
- Assist with preparing and coordinating promotional collaterals for Food & Beverage, Spa, Rooms, and Banqueting promotions.
- Ensure all assigned workspaces, files, and project schedules are kept organized, current, and accessible.
- Maintain a good rapport and effective working relationships with colleagues across all hotel departments and corporate teams.
- Attend and contribute to departmental meetings, marketing briefings, and hotel-initiated training sessions.
- Undertake reasonable administrative tasks, ad-hoc projects, and secondary duties as assigned by the Department Head.
- Project a positive, proactive, and creative attitude while exercising professionalism and self-control at all times.
- Additional responsibilities and tasks may be assigned based on business demands and operational requirements of the hotel.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.








