dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We are looking for a Marketing Specialist with experience in B2B thought leadership to join our team. Responsible for managing a programme of research-led content at dunnhumby, you’ll work closely with senior leaders, subject matter experts and the wider marketing team to produce a programme of compelling and authoritative thought leadership content that demonstrates dunnhumby’s retail industry expertise.
We are looking for someone who has managed external thought leadership content in previous roles – ideally for a retail, data or tech organisation. You’ll need to be comfortable running multiple projects at pace, working with a range of people across our global footprint, and manage partner agencies to ensure a high quality of content.
Responsibilities:
- Develop dunnhumby’s global thought leadership content plans, aligned to strategic pillars for the business and to regional marketing teams’ sales strategies
- Produce high-quality content including reports, blog articles, podcasts, videos and infographics, all designed to position dunnhumby and our people as leading industry experts
- Commission and run research with external market research firms, analyse results and use these to create insights for our content
- Track and measure content performance to optimise future plans
- Work with internal and external subject matter experts, regional marketing teams and senior leaders to amplify content
- Build close relationships with Internal Communications colleagues to promote content to our people and build network of global brand advocates
Experience needed:
- Strong background in B2B content creation – ideally from a retail or tech background
- Fluent in English with exceptional writing, editing and proofing skills
- Confident managing multiple stakeholders and deadlines across the business
- Experience managing research projects to support thought leadership content
- Experience in multimedia thought leadership production, i.e. video and podcasts
- Experience working independently within a global team
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
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What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
