Marketing Coordinator

Posted 15 Days Ago
Be an Early Applicant
Baltimore, MD, USA
In-Office
25-28 Hourly
Junior
Real Estate • Software • PropTech
At Compass, our mission is to help everyone find their place in the world.
The Role
Manage Zendesk ticketing and end-to-end marketing projects for Central Maryland real estate offices. Create templated assets in InDesign and Compass systems, coordinate vendors, present workshops and monthly updates, oversee social media, ensure brand integrity, and deliver proactive agent communications and reporting.
Summary Generated by Built In

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Marketing Coordinator, you will provide vital project management, strategic and creative support to real estate agents across our Central Maryland offices. In this role, you will deliver value that makes our agents' marketing efforts more efficient, impactful, and seamless. Collaborating with various stakeholders, you will help shape strategies that elevate the agent experience on a 'big picture’ scale while ensuring all output aligns with Compass concepts and branding guidelines.

  • Work Structure: 100% In-Office
  • Location: Supporting Central Maryland offices (Ellicott City, Baltimore City, Annapolis) Willingness to travel weekly to different office locations as needed. The home office will be based in Locust Point.
Key Responsibilities

Project Management & Workflow

  • Traffic Control: Manage our internal Zendesk ticketing system, assigning projects to the team based on bandwidth, urgency, and scope.
  • End-to-End Execution: Project-manage custom marketing requests from concept to completion, including design workflow oversight, vendor coordination, agent communication, and post-campaign reporting.
  • Asset Creation: Quickly assemble templated creative assets—such as print ads and brochures—using InDesign and Compass systems, ensuring high-quality, on-brand execution.

Strategy & Brand Representation

  • Monthly Sales Meeting and Workshops: Present and lead workshops that highlight Compass platform tips and marketing strategies to improve agents workflows and business on a monthly basis. Present Regional and National updates to offices in monthly sales meetings.  
  • Marketing Consultation: Develop tailored marketing strategies that maximize agents' budgets across branding, print advertising, digital, social media, direct mail, video, and paid media.
  • Social Media Management: Oversee and grow the social media presence for Central Maryland offices, featuring active listings and engaging agent content across Facebook and Instagram.
  • Brand Integrity: Ensure all marketing and design materials adhere to Compass brand guidelines while seamlessly integrating individual agent branding.

Relationship Building & Communication

  • Agent Support: Build strong, empathetic relationships with agents and stakeholders through clear communication, proactive updates, and confident handling of objections.
  • Internal Communications: Serve as the communication liaison for Central Maryland sales managers and directors, highlighting ongoing office initiatives and workshops through a weekly newsletter.
  • Culture Carrier: Act as a positive influence on the team, inspiring colleagues with a solutions-oriented mindset and a willingness to champion workshops and knowledge on a regional scale. 
Job Skills & Requirements
  • Experience: 1–3 years of experience producing marketing content in-house or at an agency. Real estate industry experience is a plus.
  • Communication: Exceptional written, verbal, and interpersonal communication skills, with the ability to confidently present ideas.
  • Technical Skills: Strong working knowledge of creative programs like Canva, Adobe InDesign to execute design work. Proficiency with Workfront & Zendesk project management software is a strong plus.
  • Office Tools: Highly proficient across Google Platform (Docs, Slides, and Sheets)
  • Project Management: Highly organized with a demonstrated ability to prioritize projects, multi-task, and hit tight deadlines in a fast-paced environment.
  • Soft Skills: Self-motivated, energetic, and highly collaborative with an impeccable eye for detail, deep discretion, and a passion for providing "surprise and delight" customer service.

The salary pay range for this position is $25.00 - $27.50/hr however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

Skills Required

  • 1-3 years producing marketing content in-house or at an agency.
  • Exceptional written, verbal, and interpersonal communication skills with confident presentation ability.
  • Proficiency with Canva for creative asset production.
  • Proficiency with Adobe InDesign for print and templated collateral.
  • Familiarity with Workfront project management software.
  • Experience using Zendesk ticketing system for project intake and routing.
  • High proficiency across Google Docs, Slides, and Sheets.
  • Strong project management skills: prioritization, multi-tasking, meeting tight deadlines.
  • Ability to assemble templated creative assets and oversee design workflows and vendor coordination.
  • Real estate industry experience.
  • Self-motivated, collaborative, high attention to detail, discretion, and customer-service orientation.

Compass Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Compass and has not been reviewed or approved by Compass.

  • Healthcare Strength Medical, dental, and vision coverage are described as comprehensive, with some noting fully paid dependent coverage and solid plan options. Wellness resources and assistance programs further support overall health needs.
  • Parental & Family Support Paid parental leave is characterized as generous for both birthing and non-birthing parents, supporting time at home. Company policies also reference family medical leave.
  • Retirement Support A 401(k) with company match alongside an employee stock purchase plan and equity grants adds long-term financial value. These elements broaden total rewards beyond base pay.

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The Company
HQ: New York, NY
4,000 Employees
Year Founded: 2012

What We Do

A real estate company with a purpose; we are building the first modern real estate platform, pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless.

Why Work With Us

We are a tech company reinventing the space. To lead the industry requires the smartest tools built by the brightest minds across engineering, design, and strategy. Through our proprietary platform, Compass is changing how agents and clients navigate the process of finding or selling a home. Join our team today!

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