Marketing Coordinator

Description

About Flint Group

Headquartered in Kansas City and founded in 2019 by industry veterans Collin Hathaway (Chairman) and Trevor Flannigan (CEO), Flint Group is a leading platform providing high-quality HVAC, plumbing and electrical (“HVAC+”) services to residential customers.  Today, Flint is comprised of 19 longstanding market-leading brands across 15 primary markets in the U.S., including Seattle, Portland, Houston, Boston, Denver, Philadelphia, St. Louis, Kansas City, Phoenix, Detroit, Atlanta, Raleigh/Durham, Charlotte, and Fort Lauderdale. The Company will continue to acquire and grow best-in-class local HVAC+ brands.  

The HVAC+ residential services industry is estimated to be a ~$150B+ growing at a ~5% CAGR. The sector is largely non-discretionary due to the mission-critical nature of HVAC and plumbing systems.  The HVAC+ market is highly fragmented with 70%+ of the market being served by independent contractors and mom & pop providers. 

Flint has a proven track record of driving topline and earnings growth post-acquisition at the local level through: (i) investing in the local leadership team, facility and technology, (ii) optimizing business mix (e.g., adding service lines) and improving lead flow, (iii) leveraging economies of scale (e.g., OEM agreements, group purchasing), (iv) sharing best practices to improve performance, and (v) leveraging technology and analytics to measure KPIs, drive insights and increase accountability.  

Position Overview

Reporting directly to Flint's VP of Marketing, the Marketing Associate provides day-to-day support to the VP of Marketing, Brand Manager team, and Directors of Digital and Traditional Marketing. This role helps keep marketing initiatives organized and moving across Flint's portfolio by coordinating campaigns, updating reporting, managing requests, and supporting communication with internal teams, brand leadership, and external partners. The ideal candidate is organized, detail-oriented, comfortable with data, and eager to grow in a fast paced marketing environment.

Role and Responsibilities:

Marketing Team and Brand Support

• Support the VP of Marketing, Brand Managers, and Directors of Digital and Traditional Marketing with day-to-day priorities, project coordination, research, and follow-up.
• Maintain marketing calendars, project trackers, brand profiles, shared files, and other documentation so information remains accurate and easy to access.
• Help prepare agendas, reports, presentations, and supporting materials for brand meetings, planning sessions, vendor calls, and internal reviews, including notes and action items.
• Communicate project status, confirm ownership and next steps, flag delays or missing information, and assist with new brand integrations as needed.

Campaign Execution and Project Coordination

• Assist with the execution of campaigns across digital, traditional, email, social media, direct mail, local promotions, and other marketing channels.
• Create and route creative requests, gather campaign details, coordinate feedback, and help move assets through the review and approval process.
• Confirm key campaign details, including offers, dates, service lines, phone numbers, landing pages, tracking information, and required disclaimers.
• Monitor campaign timelines and launch readiness, follow up on open deliverables, and communicate launch details, changes, and risks to the appropriate teams.

Reporting, Performance and Budget Support

• Update marketing dashboards and support weekly, monthly, and ad hoc KPI reporting for assigned brands and the broader marketing team.
• Pull, organize, and quality-check data from ServiceTitan, SearchLight, SEMRush, Google Ads, Google Analytics, and Local Services Ads (LSA).
• Track key metrics including leads, cost per lead, ROI, ad percentage, booking rate, spend, revenue contribution, and pacing against plan, while helping identify trends and data discrepancies.
• Support budget tracking, invoice reconciliation, media spend updates, campaign documentation, and month-end reporting needs.

Creative, Content and Brand Consistency

• Partner with Brand Managers and the creative team to coordinate the development of marketing assets across Flint brands and channels.
• Review copy and creative materials for accuracy, offer details, brand consistency, and alignment with approved marketing plans.
• Maintain organized creative files, offer libraries, campaign assets, and brand resources so current materials are easy to locate and reuse.
• Support email, social media, reputation, local content, and other customer-facing marketing needs as assigned.

·  Vendor, Research and Process Support

• Support vendor communication, meeting coordination, deliverable tracking, and follow-up in partnership with Brand Managers and Marketing Directors.
• Maintain vendor contacts, reporting schedules, campaign records, and other partner information while conducting competitive, market, and channel research as needed.
• Assist with new brand integrations and help document and improve repeatable marketing processes as Flint continues to grow.

Target Profile

We are seeking a proactive, organized Marketing Associate who enjoys supporting a team and keeping multiple projects moving. The ideal candidate is a clear communicator with strong follow-through, is comfortable working with both creative and data, and is willing to jump in wherever needed. This person should be curious, dependable, and excited to build broad marketing experience across multiple brands and channels.

Key Experience

• Bachelor's degree in marketing, communications, business, or a related field.
• 1 to 2 years of marketing experience, including internships or relevant project experience.
• Experience coordinating projects, managing deadlines, and working with multiple stakeholders.
• Strong skills in Microsoft Excel, PowerPoint, and shared project management or reporting tools.
• Familiarity with ServiceTitan, SearchLight, SEMRush, Google Ads, Google Analytics, or LSA is a plus.
• Experience in home services, multi-location businesses, or a fast paced operating environment is a plus.

Desired Competencies

The Marketing Associate must be comfortable working in a lean, high growth environment. This role requires hands-on execution, strong organization, and the ability to adjust quickly as priorities change.

• Organization and Follow-Through: Keeps priorities, timelines, and open items organized and consistently closes the loop.
• Attention to Detail: Ensures reporting, campaign details, creative assets, and communications are accurate.
• Communication and Collaboration: Communicates clearly and works effectively with marketing teammates, brand leaders, and external partners.
• Analytical Mindset: Is comfortable working with performance data and identifying trends, gaps, and follow-up needs.
• Adaptability: Manages changing priorities and supports the team wherever the business needs help.
• Continuous Learning: Is eager to learn new channels, tools, processes, and best practices in marketing.