Marketing Coordinator Assistant

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

Full time

This is an in-office position.

Department:

500 Corporate Marketing Administration

Job Summary:

The Marketing Coordinator Assistant provides high-level administrative support across all markets by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Will assist Corporate Marketing Coordinator with support on all communications with marketing liaisons. May also train and supervise lower-level clerical staff.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Provides high-level administrative support to the Corporate Marketing Coordinator

• Serves as the central point of contact for marketing liaisons across all markets; exchange of information, compiling and distributing updates, distributing corporate wide campaign materials, other related duties as assigned.

• Assist with travel coordination related to marketing events, as needed.

• Create, maintain, and enter information into databases in a timely manner for future reports from all marketing liaisons

• Prepare reports and emails going to all markets with updates on new initiatives and campaigns

• Coordinate and direct office services, such as records, departmental account reconciliations, personnel issues, and housekeeping, to aid executives.

• Answer phone calls and direct calls to appropriate parties or take messages.

• Prepare responses to correspondence containing routine inquiries.

• Open, sort, and distribute incoming correspondence, including email, especially those pertaining to marketing liaison items.

• Coordinate  catering and preparations for internal & external luncheons, dinners, and other bank gatherings

• Operate office equipment, such as copiers, or phone systems and arrange for repairs when equipment malfunctions.

• Maintain organized records of marketing materials (promotional items), order requests and confirmations of deliveries

• Support scheduling of meetings, events, and marketing related events for all markets and communicate this information to officers as needed.

• Maintain inventory of marketing materials including marketing collateral and receive and track requests for collateral orders.

• Skillfully prepare power point presentations for a variety of meetings as needed.

• Provide assistance to a team effort when the task requires additional hands on deck to complete a project or complete successful execution of an event.

• Display a positive and outgoing demeanor that works with others including officers, department supervisors, executives and customers in general.

• Will be expected to skillfully write notes, letters and various correspondence in a variety of scenarios where a response or reply is required to internal or external entities.

SKILLS

• Effective English and Spanish  verbal and written communication skills

• Detail oriented with reports, filing and implementation of events.

• Computer literate and have working knowledge of Microsoft Office especially in Power point, excel and Copilot.

• Good customer service, active listening, and critical thinking to actively define for ways to help people and achieve goals.

• Conflict-aware communication.  Handle sensitive conversations tactfully and maintain confidentiality

• Organize files, maintains records, and ensures record keeping control.

• Manage multiple responsibilities while meeting deadlines

• Able to support  oversight of supplies, equipment and vendor communication.

• Ability to meet performance standards and deadlines with accuracy and quality results

• Must be punctual to adhere on all levels from work schedule to meetings and special events

• May be required to test on some of  these skills

EDUCATION & KNOWLEDGE

• Bachelor’s degree in marketing or mass communication preferred

• Prior office work experience, minimum of three years working directly in an official clerical environment.