Marketing Communications Specialist

American International Group, Inc. (AIG) is a leading global insurance organization. AIG provides insurance solutions that help businesses and individuals in more than 200 countries and jurisdictions protect their assets and manage risks through AIG operations, licenses and authorizations as well as network partners.

We are also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

About the role:

AIG is looking for a resourceful, digital savvy, early career communicator to join our Global Corporate Communications team as a Marketing Communications Specialist. This professional will play an integral role in developing, updating and executing communications in support of our Corporate Communications and Marketing and Brand teams. The ideal candidate is someone who will come to work every day with energy, ideas, and the commitment to drive results.

This position will collaborate across our global marketing and communications disciplines spanning internal communications, external communications and brand. This role reports to the Head of Internal Communications and will be located at AIG’s headquarters in New York City. It is office based 4 days per week, with 1 day remote.

Key Responsibilities:

The Marketing Communications Specialist is responsible for helping to coordinate the organization’s internal and external communications, and related event initiatives. This role will support the creation of content (written and digital assets) and update communication channels to support the function’s priorities and cross-channel workflow. Key responsibilities for this role include:

• Build strong relationships colleagues across the global Marketing and Communications function.

• Work closely with Global Marketing & Communications team members to provide strong communications support.

• Manage and evolve Communications style guidance as well as routine reporting documents.

• Support the global content / editorial team and media relations team; gathering and tracking metrics and supporting the function’s global events calendar.

• Create and coordinate content and posting for the Company’s public website and support intranet and social media channels as needed.

• Contribute to building visual imagery and support presentation needs.

• Contribute to engaging, high quality content that communicates AIG’s initiatives and progress across all areas of this role’s responsibilities, as applicable.

• Support planning, logistics, content development and successful execution of internal Purpose and Values related events for Corporate Communications deliverables.  

This role should model professionalism, collaboration and accountability and embody the values of the organization. They should embrace fast-paced, dynamic, and agile environments.

• Strong writing, editing and communications skills – demonstrate ability or track record of high quality, clear and consistent content, with attention to detail.

• Confident Decision-Maker - Demonstrates sound judgment; strong analytical skill set with the ability to instill trust and deliver the desired results.

• Time Management - Works well under deadlines; energized and efficient.

• Results Oriented - Ability to manage multiple initiatives across different disciplines at both strategic and tactical levels.

• Innovative – Raises new and creative solutions. Easily makes connections among previously unrelated notions to help solve challenges and find opportunities.

• Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture. Is a solid multi-tasker; can manage multiple and competing priorities.

• Global Perspective – Effectively works with multi-cultural and geographically-dispersed teams.

• Strategic Agility – Conveys strong desire to broaden knowledge and perspective. Is future orientated.

• Organizational Agility - Knowledgeable about how global, matrixed organizations work. Commitment to getting things done through both formal channels and the informal network. Understands the reasoning behind key policies, practices, and procedures. Understands the cultures of organizations.

Job Requirements:

• Bachelor’s degree in communications, journalism or marketing preferred

• 2+ years of relevant experience developing and crafting communications within a global or larger scale company. Experience in a regulated industry is preferred but not required.

• Effective verbal and written communication skills; strong ability to proofread

• Able to work well independently and within a team setting. Demonstrate strong judgment and commitment to the highest standards of delivery and execution, with first-time quality and timeliness.

• Experience with digital channels; visual design skillsets, knowledge of design software, web design and video editing, a plus

• Critical thinker who helps to problem solve creatively and with agility.

• Deep and broad business acumen; understanding of various communication channels.

• Collaborates effectively with a range of stakeholders throughout the organization.

For positions based in NYC, the base salary range is $63,000 to $74,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits a summary of which can be viewed here: AIG Benefits Overview  

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].