Marketing Communications Specialist

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Alpharetta, GA
Fintech • Software • Financial Services
The Role

Job Description:

JOB OVERVIEW

The Marketing Communications Specialist is responsible for writing, scheduling and sending external change management communications through various channels while ensuring each message is consistent with the overall Wheels communication strategy. With professional communication skills, simple graphic design skills, and a passion for innovative and integrated communication, this individual will support our external change communications strategy and execution. This individual must be self-sufficient when it comes to the content creation process—including gathering information, researching, writing, editing / proofreading, approving (or seeking approval from business leaders), and publishing. Must be extremely organized and able to manage multiple communication projects or requests in accordance with overall mass comms. schedule and request-to-fulfillment processes. This individual will also play a key role in supporting our internal communications and human resource teams by collaborating on internal awareness of mass external messages.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

  • Writes, edits, proofreads, publishes external change communications.
  • Learns and adopts new communication practices in support of Wheels external change communications strategy.
  • Partners with business stakeholders to identify, document and support their external change communication needs
  • Supports planning, writing and editing content for a variety of external change communications channels including digital communications (emails), all-client meetings, or other communication media. Responsible for the visual layout and design of the content.
  • Guides and makes decisions on behalf of external change communications to ensure all messages support the Wheels comms. strategy.
  • OTHER DUTIES
    • Other duties and responsibilities as assigned.

LEADERSHIP RESPONSIBILITIES

  • This position is an individual contributor role.

COMPETENCIES - SKILLS

  • Growth Mindset: Open to and allow time for personal development. Naturally motivated, competes in a positive way and looks for the best way to achieve results.
  • Drive and Ambition: A strong desire to excel in a growth-driven environment, coupled with the ambition to continuously improve and achieve personal and organizational goals.
  • Customer Focus: An innate ability to understand customer needs and deliver tailored solutions, fostering long-lasting relationships and customer satisfaction.
  • Communication Skills: Excellent verbal and written communication skills to effectively convey the value proposition of our leasing and fleet management services to clients.
  • Resilience: The capacity to handle rejection and setbacks positively, maintaining a positive attitude and a persistent approach towards achieving objectives.
  • Adaptability: The flexibility to adapt strategies based on feedback and changing market conditions.
  • Team Player: Works seamlessly and collaboratively with colleagues and shares insights to drive collective success.
  • Integrity: An unwavering commitment to ethical business practices and transparent communication with all stakeholders.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in journalism, communications, public relations / marketing or related field preferred.
  • Strong proficiency in all MS Office applications (Outlook, Word, PowerPoint, Excel)
  • Minimum of 1-2 years' experience.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment:  This position is in either Des Plaines, IL or Alpharetta, GA and operates in a professional office environment.

Positions Type/Standard Schedule:  This is a full-time position and requires 8 hours of hours of work each day, Monday through Friday.

Travel:  Travel is not typical for this role.

Physical Demands:  Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement
 
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The Company
HQ: Des Plaines, IL
1,502 Employees
On-site Workplace

What We Do

Wheels is the power of Wheels, Donlen, and LeasePlan USA coming together as one team – all united with a passionate commitment to customer service. As one of the largest fleet management companies in North America, Wheels features a portfolio of 800,000 vehicles under management across the continent, a global alliance in 59 countries, and a client base that consists of some of the best-known businesses in the world. No matter the industry type or business size, we’re proud to work across sales and service fleets, trucks and equipment, and last mile delivery to ensure we power your potential. Your success is our success. Together let’s go far.

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