Marketing Communications Specialist

Company:Mercer

Description:

We are seeking a talented individual to join our Mid-Market Communication COE team at Marsh. This role can be based in Urbandale, Atlanta, Houston, or Sunrise and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Marketing Communications Specialist, you will lead the development and maintenance of project plans, and serving as a key connector, you’ll drive clear communication and alignment among teams, stakeholders, and vendors by coordinating resources, supporting client implementations, and delivering results that exceed expectations. This role offers a great opportunity to drive impactful marketing projects, collaborate creatively, and make a meaningful contribution!

We will count on you to:

• Develop and maintain detailed risk and project plans covering resources, scope, schedule, cost, assumptions, and dependencies throughout the project lifecycle
• Maintain clear communication across team members and stakeholders, ensuring alignment on roles and responsibilities
• Negotiate resource requirements with the Midmarket Communications Leader when priority conflicts arise
• Lead recurring workstream and project meetings, documenting and following up on actions and risks
• Coordinate work assignments for designers, writers, contractors, and fellow project managers in adherence with departmental standards
• Partner with outside vendors to ensure timely execution of print and/or translation services
• Review project proposals, validate requirements, and recommend changes as appropriate
• Support client implementations by ensuring key activities are completed and all parties are aligned
• Establish best practices, standards, tools, and templates for project management, execution, and reporting
• Responsible for process execution and ensuring adherence to standard procedures and controls
• Consult with the core communications team on client-specific communication plans
• Participate in consultant and client meetings to define deliverables, serving as liaison as needed

What you need to have: 

• Bachelor’s degree in Communications or related field
• 3+ years’ experience in marketing and project management
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Keen eye for design and creativity, and an understanding of design principles
• Proficiency in Adobe Acrobat, PowerPoint and Word; working knowledge of MS Office suite

What makes you stand out?

• Experience in employee benefits business and solutions highly desirable
• Experience providing project/program management expertise and guidance to the business consultants, principles, and partners to facilitate their client’s benefits open enrollment communication strategy
• Experience integrating AI into established workflows
• Ability to deliver guidance on development and implementation of standards, methods, tools, templates for project management, execution, and reporting
• Experience leading scope intake meetings with consultants to define and align on deliverables

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.