Marketing Communications Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.

Marketing Communications Manager – Four Seasons Hotel Cairo at Nile Plaza, Egypt

About Four Seasons Hotel Cairo at Nile Plaza, Egypt:

Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.

The Role of Marketing Communications Manager:

We are currently seeking the creative talent a Full-time Marketing Communications Manager who will play a pivotal role in developing and executing strategic marketing approach across various communications channels.

Our Ideal Marketing Communications Manager:

We are seeking a dynamic marketing professional with over 5 years of experience in marketing, PR, communications, and channel management, preferably within the hospitality industry or luxury brands and R&B sectors. The ideal candidate will possess excellent written and verbal communication skills in both English and Arabic, demonstrating a strong sense of quality, creativity, and an elevated understanding of luxury positioning. With a passion for storytelling and content creation, you will bring strong creative skills to the table. Your solid project management abilities will enable you to conceive and implement projects from inception to completion, effectively managing processes and expectations while meeting deadlines. A proactive and inquisitive mindset is essential for developing problem-solving, decision-making, conflict resolution, and strategic thinking skills. Additionally, you should have a keen understanding of the R&B marketplace, staying informed on market trends and leading marketing strategies by evaluating competitor activities and implementing necessary changes.

What Marketing Communications Manager will do:

Digital & Social Media Strategy

• Develops and executes a strategic digital and social media marketing plan that support the business objectives to increase awareness and visibility, and track ROI and performance.
• Creates quarterly social media calendar to plan outbound content aligned with Hotel campaigns.
• Reports monthly social media performance and proactively suggests actions when needed.
• Work with DOPR to manage digital marketing campaigns in conjunction with agencies across all channels including organic search, paid search, display, mobile and social.
• Monitor and respond to social media engagements, direct messages, reposting and overall community management within one business day.

Marketing Communications

• Plans strategic marketing approach that contributes to driving traffic and revenues.
• Remains up to date on new marketing trends, industry updates, best practices, and competitors' strategy.
• Evaluates influencer marketing leads and tier-1 media opportunities locally, regionally, and internationally.
• Develops partnership and sponsorship opportunities with third parties to build a rapport with the local community.
• Assists in planning, organizing, and executing Hotel-related events.
• Ensures in-house collateral meets brand guidelines and aligns with the Hotel positioning.
• Responsible for creatively promoting the promotional calendars and polishing guest facing material including menu updates, print, digital and advertising assets as well as other collateral to support revenue generation and guest experience.
• Audit materials to ensure external messaging aligns with brand guidelines and positioning.

Public Relations and Visual Asset Management

• Maintains a comprehensive list of local and regional media contacts, with particular emphasis on food critics and bloggers.
• Writes press releases under guidance of DOPR for property events, promotions, and outlets.
• Verifies the media news and other online, print, and social media mention report is completed monthly for property distribution.
• Maintains Hotel's image library and ensures content is up to date with all relevant content on website and third-party platforms.
• Assists with planning and coordinating property photo shoots and content creation aligned with ECI guidelines.
• Attending events or photoshoots outside of working hours or on weekends will be required (days to be compensated as per the P&C policies).

Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.
• Comprehensive private medical insurance, Dental/disability/life insurance
• Retirement benefits/pension

Learn more about what it is like to work at Four Seasons - visit us:

• https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• https://www.facebook.com/FourSeasonsJobs

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!