If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at [email protected] or 407-246-2062.
The Marketing and Communications Manager for the Downtown Development Board (DDB) and Community Redevelopment Agency (CRA) develops and implements strategic marketing, paid media, and communication plans to promote and support the priorities of DDB/CRA. This role is responsible for strengthening downtown Orlando’s brand and public image, increasing awareness of downtown events and experiences, and communicating the impact of DDB/CRA programs to residents, businesses, visitors, stakeholders, and elected officials. The manager works collaboratively with City departments, community partners, business owners and developers to ensure consistent messaging and alignment with the City’s economic development and downtown revitalization goals.
Minimum Qualifications:
Bachelor's Degree in Marketing, Public Relations, Mass Communications, or related field required and three (3) years professional work experience in the area of event marketing, event promotions, planning management, multimedia, interactive programs, or graphic design, required including one (1) year experience in a supervisory capacity with budgetary responsibilities required; or an equivalent combination of education, training, and experience. Valid Florida Driver's License required.
Preferred Qualifications:
- At least five (5) years professional work experience in marketing, with at least three (3) years in destination, tourism, hospitality, or event marketing.
- Demonstrated experience planning and executing integrated marketing campaigns, including brand development, paid media, digital and social media and performance measurement.
- At least two (2) years of supervisory experience, including responsibility for developing and managing a marketing or program budget.
- Experience with email marketing platforms such as MailChimp, and project management systems such as Airtable or Wrike.
- FEMA certifications preferred.
- Experience creating accessible digital content and documents that meet federal ADA and WCAG standards.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at [email protected] or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
Skills Required
- Bachelor's degree in Marketing, Public Relations, Mass Communications, or a related field, or equivalent qualifying experience
- Three years of professional experience in event marketing, event promotions, planning management, multimedia, interactive programs, or graphic design
- One year of supervisory experience with budgetary responsibilities
- Valid Florida driver's license
- At least five years of professional marketing experience, including three years in destination, tourism, hospitality, or event marketing
- Experience planning and executing integrated marketing campaigns involving brand development, paid media, digital and social media, and performance measurement
- At least two years of supervisory experience managing a marketing or program budget
- Experience with MailChimp, Airtable, or Wrike
- FEMA certifications
- Experience creating accessible digital content and documents meeting ADA and WCAG standards
What We Do
The City of Orlando is the municipal government entity dedicated to enhancing the quality of life for its residents by delivering public services in a knowledgeable, responsive, and financially responsible manner. The city provides critical administrative and operational support, including facilitating business development, providing assistance to local business owners, and managing city planning and infrastructure to ensure a thriving, diverse, and sustainable urban environment.
