Department
Globus Sales & Marketing
About the Department
Job Summary
You will thrive in this role if you enjoy working on all aspects of diverse marketing and communications projects, taking ideas from concept to completion. We are a small team where seniority takes a back seat to initiative, energy, and a willingness to learn. We get a kick out of crafting innovative campaigns and working with some of the smartest researchers around the world to take their work to the next level. We hope you know how communications resonate with end users, software engineers, CIOs, and everyone in between—but if you’re not an expert yet, our team will support you on your journey. And, if you’ve worked in a research computing environment, facilitating dialogue between researchers and technologists, this will be the perfect opportunity to deepen your experience.
As you develop in this role success will be demonstrated by: regular publication and amplification of user success stories; well-organized Globus presence at major annual conferences; targeted lead generation campaigns, executed end-to-end with tracked results; a consistent social media and newsletter presence, with measurably growing engagement; a well-maintained contact database; recognition as the go-to resource for coordinating the full Globus customer team on communications timing and materials.
Responsibilities
Communications & Outreach:
Plan and execute customer-focused campaigns to drive new user engagement and support retention of Globus subscribers.
Draft and distribute regular external communications, including newsletters, user announcements and product update notices.
Coordinate outreach to institutional partners, prospective subscribers, and existing user communities, including research universities, national laboratories, and government agencies.
Manage and grow Globus's presence across social media channels (LinkedIn, X/Twitter, Mastodon), maintaining a consistent voice and posting cadence.
Monitor engagement metrics across email and social channels and produce regular performance reports with actionable insights.
Events Marketing & Conference Coordination:
Work with the events manager to plan and execute successful Globus participation in research computing conferences and community events, webinars, virtual demos, and user group meetings, including promotion, and follow-up communications.
Collect and synthesize post-event feedback to inform future event strategy.
Lead Generation & Campaign Support:
Assist the customer team in executing targeted lead generation campaigns aimed at IT administrators, research computing staff, and research teams at prospective institutions.
Build and maintain segmented contact lists and mailing audiences using CRM and email marketing tools (e.g., Mailchimp).
Support the development of landing pages, outreach emails, and other campaign assets.
Track campaign performance metrics and contribute to regular reporting for the customer team.
Content & Collateral Support:
Assist in the production of marketing materials including conference flyers, slide decks, one-pagers, and promotional items, working from templates and messaging frameworks.
Maintain and update the Globus website's marketing pages, news/blog section, and event listings.
Coordinate with external vendors (designers, print shops, AV suppliers) to produce and deliver materials on time and within budget.
Oversee and maintain the inventory of marketing collateral, ensuring timely reproduction and adequate supply to support business needs.
Research, evaluate, and recommend promotional merchandise ("swag") and giveaway items for exhibitions and marketing events.
Administrative & Cross-Team Support:
Maintain organized archives of marketing assets, campaign records, and contact databases.
Serve as a coordination point across the customer team for communications timing, messaging consistency, and outreach scheduling.
Develops marketing communications, advertising, or publicity materials with a moderate level of guidance from others. Develops, plans, and coordinates the development and production of marketing and publicity materials and campaigns, ensuring deadlines and budgets are met.
Performs one or more of the following marketing functions: marketing communications /advertising; Web blogs or digital marketing; market research; development or review and update of the marketing infrastructure and management of external sales agency relationships.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a related field.
Experience:
2–5 years of experience in a marketing, communications, or outreach role.
Strong written and verbal communication skills with an ability to adapt tone for different audiences and channels.
Highly organized, detail-oriented, and comfortable managing multiple projects with competing deadlines.
Comfortable working in a technical environment and willing to develop a working familiarity with Globus's platform and user communities.
Experience working within a software or other technology company, university, research computing center, scientific organization, or mission-driven nonprofit organization.
Hands-on experience with email marketing platforms (Mailchimp, HubSpot, Constant Contact, or similar) and social media management tools.
Experience with lead generation workflows, including list segmentation and drip campaigns.
Exposure to AI tools for content generation.
Working Conditions
This job requires occasional evening or weekend hours.
Primarily remote work, with occasional required attendance at in-person meetings.
Occasional travel to conferences and other events may be required.
Application Documents
Resume (required)
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Skills Required
- College or university degree in a related field
- 2-5 years of experience in marketing, communications, or outreach
- Strong written and verbal communication skills, adaptable tone for different audiences
- Experience with email marketing platforms (e.g., Mailchimp, HubSpot, Constant Contact)
- Experience managing social media presence and using social media management tools
- Experience with lead generation workflows, list segmentation, and drip campaigns
- Comfortable working in a technical environment and willingness to learn platform specifics
- Highly organized, detail-oriented, and able to manage multiple projects and deadlines
- Experience working within a software/technology company, research computing center, university, or mission-driven nonprofit
- Exposure to AI tools for content generation
What We Do
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to rigorous inquiry and intellectual freedom draws pathbreaking scholars to our global campuses, where field-defining ideas are born that challenge and change the world. The University of Chicago has its main campus on Chicago's South Side and seven international campuses and centers throughout the world. Students can choose from 53 majors and 47 minors in the undergraduate College, with four divisions and seven professional schools for graduate study.
