Marketing Campaign Manager

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.

We’re looking for a driven, detail-oriented Marketing Campaign Manager, who will be responsible for planning, executing, and optimizing integrated marketing campaigns across multiple channels. This role ensures campaigns are delivered on time, aligned with business goals, and effectively coordinated across internal and external stakeholders.

You will join a collaborative and dynamic marketing team, leveraging your expertise to plan and deliver high-impact campaigns in close partnership with cross-functional teams. You will play a key role in aligning stakeholders, coordinating responsibilities across all involved parties, and ensuring the timely execution of campaign activities. Your ability to drive alignment and execution will be essential to shaping our marketing strategy and delivering measurable results in a fast-paced, tech-driven environment.

• Lead the ideation, planning, and execution of integrated multi-channel marketing campaigns.
• Translate business and marketing goals into clear campaign objectives and execution plans.
• Define target audiences, messaging frameworks, timelines, and success metrics.

• Manage end-to-end campaign execution, coordinating internal teams and external partners to ensure timely delivery.
• Adopt a 360° campaign approach, activating a mix of channels, including offline, social media, email, WhatsApp, PR, and others, to execute and amplify campaigns effectively.
• Own campaign timelines, tasks, dependencies, and deliverables across all stakeholders.
• Serve as the primary point of contact for cross-functional teams (Sales, Product, Customer), ensuring clear briefing, alignment, and accountability.
• Ensure consistent messaging and brand alignment across all campaign touchpoints.

• Track campaign performance against defined KPIs (e.g., pipeline, engagement, conversions).
• Analyze results and provide actionable insights and recommendations.
• Optimize campaigns in-flight based on performance data and learnings.

• Establish and improve campaign management processes, tools, and documentation.
• Support repeatable, scalable campaign frameworks for future launches.
• Maintain campaign calendars and reporting dashboards.

• 5+ years of experience in marketing campaign management or integrated marketing.
• Strong project management and organizational skills.
• Experience running multi-channel campaigns (email, content, events, webinars, etc.)
• Ability to work cross-functionally and manage multiple stakeholders.
• Data-driven mindset with experience analyzing campaign performance.

Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:

• A collaborative and friendly environment with flexible hours.
• Many opportunities to learn, grow and become a world-class professional.
• A fair compensation.
• A culture that thrives on open communication and transparency.
• First-class health insurance.
• Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.
  

Ready to join Maqsam's team? Apply now!