Marketing & Business Support Coordinator

Posted 2 Months Ago
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City of London, London, England, GBR
In-Office
Entry level
Financial Services
The Role
Coordinates company events across conferences, trade shows, webinars, and internal programs; supports marketing campaigns, social media, website and newsletter content, vendor relationships, event documentation, client activities, travel arrangements, and office administration. Collaborates with sales, marketing, leadership, and international offices while providing broad business support and maintaining professional development.
Summary Generated by Built In

THE ROLE

We're looking for a Marketing & Business Support Coordinator who knows how to pair creative, relationship-driven work with key marketing and organising activities. You'll own event strategy, planning, and execution, along with supporting marketing campaigns and key activities and processes within our HQ London office. We are looking for a positive and proactive individual who enjoys getting stuck into a broad range of activities across multiple international teams.

 

RESPONSIBILITIES

·           Assist in planning, coordinating, and executing company events (conferences, trade shows, webinars, internal and educational events)

·           Manage vendor and venue relationships, marketing channels, and office materials

·           Help action marketing and promotional campaigns that support event promotion and business generation

·           Create engaging content across social media platforms; draft copy for website updates, newsletters and marketing materials

·           Build and maintain event timelines, run-of-show documents, and post-event reports

·           Collaborate with sales, marketing, and leadership to align events, promotional materials, and socials with business goals

·           Assist staff and senior management with travel arrangements and key events and client management for each of the broking teams

·           Provide general office support where required including restocking office supplies, kitchen essentials and stationery

·           Event support from one-on-one client meetings to large scale company sponsored events

·           Help collaborate business support across 7 global offices

·           Assist the company with general administrative support and other ad hoc tasks as required


Training

Maintain own Continued Professional Development (CPD)



Requirements

·       Experience in marketing, events, client relationship management or a related field

·       Excellent interpersonal and people skills

·       Strong project management and organisational skills

·       Comfortable using AI tools (e.g., Claude, ChatGPT) as part of daily workflow

·       Experience managing social media or other content channels

·       Excellent written and verbal communication

·       Calm under pressure and comfortable in the limelight

·       A collaborative, proactive and resourceful problem-solver



Benefits

Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.

·   Competitive salary and discretionary bonus

·   Learning & Development / CPD opportunities

·   Pension scheme

·   Gym membership

·   Employee Assistance Programme

·   Private healthcare and life assurance scheme

·   25 days holiday

·   Season ticket travel loan

·   Cycle to work scheme

·   Electric Vehicle Scheme



Skills Required

  • Experience in marketing, events, client relationship management, or a related field
  • Excellent interpersonal and people skills
  • Strong project management and organizational skills
  • Comfort using AI tools such as Claude and ChatGPT
  • Experience managing social media or other content channels
  • Excellent written and verbal communication
  • Ability to remain calm under pressure and comfortable in the limelight
  • Collaborative, proactive, and resourceful problem-solving ability
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The Company
HQ: London
170 Employees
Year Founded: 2002

What We Do

Freight Investor Services (FIS) is a world-leading brokerage and service provider in freight and commodity derivatives. It serves markets including dry bulk freight, iron ore, coking coal, steel and fertilizer, and has pioneered new derivatives markets. Alongside brokerage, FIS provides data services and educational material, while its global offices and exchange presence support client access to liquidity, pricing and market intelligence.

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