Marketing Automation Strategist 4

Posted 20 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
73K-184K Annually
Senior level
Healthtech
The Role
Lead hands-on administration and architecture of marketing automation platforms (SFMC, Marketo, HubSpot, Pardot). Build lead lifecycle, scoring, nurture, segmentation, integrations with CRM, and reporting. Troubleshoot platform issues, support client requirements, contribute to process documentation, mentor junior staff, and support training and strategy sessions to drive results-oriented marketing programs.
Summary Generated by Built In

Responsibilities:
•Provide hands-on administration and support for marketing automation platforms including Salesforce Marketing Cloud, Marketo, HubSpot and/or Pardot
•Develop the day-to-day architecture of marketing automation platforms including MA instance(s) to enable campaigns & programs to run effectively (attribution, sourcing, lead flow)
•Build & Execute lead lifecycle, lead scoring, nurture platforms, segmentation and data management initiatives
•Assist in troubleshooting platform, campaign, and integration issues while identifying root causes and recommended resolutions.
•Support client engagements by gathering requirements, documenting processes, and executing solutions aligned with business goals
•Assist with CRM and marketing automation platform integrations to ensure data flows accurately between systems.
•Build and maintain reports and dashboards to support campaign performance analysis and business objectives.
•Identify and elevate products/solutions offered to meet current and future market needs by being familiar with technology stacks & major players in martech space (Adobe, Power BI/Tableau, etc…)
•Contribute to internal process documentation and team knowledge-sharing initiatives.
•Collaborative approach & effective communication: technical proficiency is a requirement but you must also be to process feedback, ask questions for additional detail, & explain technical elements to non-technical stakeholders
•Manage and grow junior team members to both increase their soft skill development and their marketing automation acumen.
•Support the creation of on-going training plans for internal teams including walkthroughs of client use cases, creation of frameworks, and how-to documentation. Helps Strategists identify
the need for client training and/or new processes and corresponding reference materials.
• Support Strategists with strategy sessions and identifies other SMEs needed, supports the creation of discussion guides and assets for workshop meetings and helps recommend when/if these meetings are needed
Base Qualifications:
•B.S. or B.A. degree in marketing or analytics, or equivalent professional experience
•5+ years of marketing automation experience desired
•Experience working within Salesforce Marketing Cloud (SFMC)
•Experience with Salesforce Sales Cloud or other CRM platforms preferred
•Technical mastery of 1:1 platforms, specifically in advanced &/or admin capability (advanced program setup, lead scoring, customer lifecycle, data management)
•Proven history of strategy development and technical problem-solving skills
•Ability to think strategically with a strong ability to execute plans and exceed client expectations and project goals
•Experience as an operations strategist, and/or owner of process and data management
•Proven success in driving results-oriented marketing programs and strategies, and the ability to proactively identify opportunities for improvement and optimization
•Must be able to speak to and demonstrate knowledge in the digital marketing field

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $73,400.00 - $183,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Skills Required

  • B.S. or B.A. degree in marketing or analytics, or equivalent professional experience
  • 5+ years of marketing automation experience
  • Hands-on administration experience with marketing automation platforms (Salesforce Marketing Cloud, Marketo, HubSpot, Pardot)
  • Experience working within Salesforce Marketing Cloud (SFMC)
  • Experience with Salesforce Sales Cloud or other CRM platforms
  • Technical mastery of 1:1 platforms (advanced program setup, lead scoring, customer lifecycle, data management)
  • Proven history of strategy development and technical problem-solving skills
  • Experience as an operations strategist and/or owner of process and data management
  • Proven success driving results-oriented marketing programs and ability to identify optimization opportunities
  • Ability to communicate technical concepts to non-technical stakeholders
  • Experience building and maintaining reports and dashboards to support campaign performance analysis
  • Experience managing and mentoring junior team members and supporting training plans

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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